Lost Ark Dev Tracker

You’re welcome to reach out to customer support and see what they can do. Unfortunately I don’t have the ability to grant refunds or look into specific player accounts.

Yeah, this wasn’t intended at all – we just didn’t reverse it when it happened.

Yes, this is also a localization issue; we did not have anything named “Winter Update” (this was pulled from KR text strings), and even so our December update did not contain a new class that this could have been updated to, if that were to be the case. I apologize for this point of confusion as well, but unfortunately we’ve always stated that skin chests in the game are not retroactively updated to add in new classes, and this one is no different.

I would’ve done more horizontal content early on, like filling out Tomes and picking Mokoko seeds. I… don’t want to go back to all of those zones again, lol

This was also a localization error, unfortunately. I do not believe we are able to go back and update these chests. Sorry!

Have confirmed, it is indeed roster bound

Haha, I appreciate the willingness to hold onto it for however long it takes, but unfortunately the chest will not function for any classes released in the future

Oh yes, the text string is flagged to be removed entirely for all future Ark Passes.

You will be able to purchase up to 3 per roster. Let me double check on character bound vs roster bound just in case.

Wild that the text is split for some folks; we will just be offering Respite and Glory at this time unfortunately, but it will include that skin for Artist as well so hopefully that appeals to more players!!

They will indeed be (roster) bound and not tradeable!!

Hey everyone, thank you for your patience as we worked out the next steps to resolve this issue.

Starting on April 12th, the Respite and Glory Skin Sets will be made available for purchase for players who have purchased the Super Premium Ark Pass and reached Level 30 in the pass, as stated in-game. These skins will be purchasable until June 7th, and will be useable on all current classes in the game, including Artist (however, you will not be able to save or use these skin sets for any future classes). They will be Roster Bound and will not be tradeable.

We apologize for the confusion surrounding this!

Can you wait a day for a hint?

Just commented this in another thread, but will spread the word here as well since it’s April now!!

Expect the next roadmap to come closer to the end of the month! Like the first roadmap of the year, it will also include the next 4 months of content (May through August).

Expect the next roadmap to come closer to the end of the month! Like the first roadmap of the year, it will also include the next 4 months of content (May through August).

I would try verifying files, but it is possible this bug returned in the latest update – will be moving this to Bug reporting so QA can test and verify.

Regardless, re-rolling pet effects is still free and will not take any of your blue crystals!

Just wanted to hop in to let folks know this is out with the team, however we are not likely to have a resolution before the weekend; I hope to be able to provide a further update early next week. Thanks for your patience.

I was absolutely planning on using the pet ranch ears, and I know a ton of other players are as well. Thanks for the design tip!!

Hey there, appreciate the note. The team has been made aware of the problems with server reset timers on Europe regions since the switch to DST, and right now are waiting on a fix for the issue to come in. We’ll let you know when we have an update ready.

Unfortunately player feedback will not always lead to instant changes on a 1 to 1 basis, but these surveys are still extremely helpful even if it doesn’t seem like you’re immediately seeing an impact. It helps us track changes in feedback over time, find patterns, and inform longer term decisions around the game and potential changes that are being weighed.