Lost Ark

Lost Ark Dev Tracker




10 Feb

Comment
    Seawolf on Forums - Thread - Direct

I think it would be helpful for us to share a compensation policy to help frame expectations. We likely will not offer compensation for every maintenance or downtime. But I will work with the team to get a posted policy for the community.

Comment
    Seawolf on Forums - Thread - Direct

This is solid feedback, thank you.

Comment
    Seawolf on Forums - Thread - Direct

Of course, will do my best.

Comment
    Seawolf on Forums - Thread - Direct

Absolutely, I’ll be hovering here until its live again.
Once it is back up it should repopulate without having to restart the client.

Comment
    Seawolf on Forums - Thread - Direct

Not yet, but I will be camped here and announce as soon as I have news.

Comment
    Seawolf on Forums - Thread - Direct

We will announce downtimes on our forums in the News section and on Twitter, but in this case I think we’re tackling a sudden issue and weren’t able to announce in advance.

Comment
    Seawolf on Forums - Thread - Direct

We apologize for any inconvenience, the team is addressing an issue and we’ll have it back online as soon as possible.

Comment
    Seawolf on Forums - Thread - Direct

We apologize for any inconvenience, the team is addressing and issue and will have it back up as soon as possible.

Comment
    Seawolf on Forums - Thread - Direct

No, just some maintenance.

Comment
    Seawolf on Forums - Thread - Direct

Please be aware that US East Galatur is not going to be visible while it’s under maintenance.

Comment
    Seawolf on Forums - Thread - Direct

Please check the News section for updates.

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Comment
    Seawolf on Forums - Thread - Direct

Galatur (US East server) is currently down for maintenance. We will provide confirmation when it is back online. We apologize for any inconvenience.

Comment
    Roxx on Forums - Thread - Direct

No worries – this issue is fixed and players are no longer receiving duplicate packs

Comment
    Roxx on Forums - Thread - Direct

This was edited as well, just took a minute to get those fingers moving :slight_smile:

Comment
    Roxx on Forums - Thread - Direct

Are you playing a female gunner? the hats/headpieces sometimes alter the way headgear looks, and you can hide them if so

Comment
    Seawolf on Forums - Thread - Direct

This is mostly an artifact from the Discourse software. We do not have an official wiki program at this time.

Comment
    Seawolf on Forums - Thread - Direct

Please contact customer support to discuss refund options, these forums won’t be able to help you with billing issues.