I think it would be helpful for us to share a compensation policy to help frame expectations. We likely will not offer compensation for every maintenance or downtime. But I will work with the team to get a posted policy for the community.
I think it would be helpful for us to share a compensation policy to help frame expectations. We likely will not offer compensation for every maintenance or downtime. But I will work with the team to get a posted policy for the community.
This is solid feedback, thank you.
Of course, will do my best.
Absolutely, I’ll be hovering here until its live again.
Once it is back up it should repopulate without having to restart the client.
Not yet, but I will be camped here and announce as soon as I have news.
We will announce downtimes on our forums in the News section and on Twitter, but in this case I think we’re tackling a sudden issue and weren’t able to announce in advance.
We apologize for any inconvenience, the team is addressing an issue and we’ll have it back online as soon as possible.
We apologize for any inconvenience, the team is addressing and issue and will have it back up as soon as possible.
No, just some maintenance.
Please be aware that US East Galatur is not going to be visible while it’s under maintenance.
Please check the News section for updates.
Read moreGalatur (US East server) is currently down for maintenance. We will provide confirmation when it is back online. We apologize for any inconvenience.
No worries – this issue is fixed and players are no longer receiving duplicate packs
This was edited as well, just took a minute to get those fingers moving
Are you playing a female gunner? the hats/headpieces sometimes alter the way headgear looks, and you can hide them if so
This is mostly an artifact from the Discourse software. We do not have an official wiki program at this time.
Please contact customer support to discuss refund options, these forums won’t be able to help you with billing issues.