Magic The Gathering: Arena

Magic The Gathering: Arena Dev Tracker




28 Sep


27 Sep

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UPDATE

We've begun granting players their missing Level 100 rewards. Players who have not received their Chandra Exquisite Sleeve or final Core Set 2020 Mastery orb should see it in their collection by 11:59 p.m. PT (Sept. 28, 6:59 UTC).

  • If you no longer see the Core Set 2020 Mastery, receiving the final Orb will allow you to access the Mastery Tree so you can redeem it.

If you do not receive your missing rewards by end of day Pacific time, please contact support.

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After further investigation, we have confirmed that this was an issue with our data tracking and card collation is working as intended. Pack purchasing has been re-enabled for all players, and there are no further steps at this time. Thank you for your patience, and we apologize for any inconvenience.
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We are temporarily disabling pack purchases to address an issue with collation. We apologize for the inconvenience, and will update you with more information once it becomes available.

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Human tested, bird approved.

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The vault has been 1000 points to open since mid-2018. The website had the wrong value on it (900), so we updated the website. Nothing has actually changed in-game. No one should have lost any progress; if you feel like you did please contact CS and we’ll look into it.

Comment

The vault has been 1000 points to open since mid-2018. The website had the wrong value on it (900), so we updated the website. Nothing has actually changed in-game. No one should have lost any progress; if you feel like you did please contact CS and we’ll look into it.

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At approximately 2 p.m. PT (21:00 UTC) we started experiencing degraded performance with our in-game store. Players attempting to redeem codes and/or complete transactions may have received the following error message:

8d5e609c5a305f59f952f4acd1dafcba8e4b127c

At this time, if you have not received your missing items please contact support for further assistance:

Code Redemption
https://mtgarena-support.wizards.com/hc/en-us/requests/new?ticket_form_id=360000390572

All Other Order Issues

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