Sorry to hear about your partner’s situation, but this explicit log message is benign and has no weight on your said ban. This is a client error that we have investigated regarding a different, unrelated topic.
That said, as Legumi kindly pointed out above, you’ll have to go through the appeal process (again). No one here has access to your account details, but uploading a video of 1 play session cannot qualify as conclusive proof of no cheating. Again, as I don’t know your specifics here, cheating (any use of unauthorized 3rd party applications to “hack”, bot, etc.) could happen at any point whether or not in War. Account sharing also goes awry too, as trusted f...
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