What does that accomplish? Is a separate report sent to the JMods to review during that hour? It’s good to keep it short in case of power trips but does a pmod mute ever really do anything long term?
That's one for u/Mod_Stevew as I don't know the specifics regarding pmod reports.
Pmods can only mute for 1-2hrs afaik.
This is correct - Pmod mutes are currently only 1 hour.
It's possible the fraud alert affected the purchase. Submit a ticket via the Refunds page - https://support.runescape.com/hc/en-gb/articles/205981571-Refunds
The support team will help you identify what is wrong, and you'll be able to get your purchase (or a refund, if that's what you want).
automated plank making? lets not start making more things automated pls. If it passes i hope its significantly slower than manually clicking on the logs.
It would be significantly slower.
🦀🦀 I don’t know this jmod but I already like them 🦀🦀
Same
Hey Nav, what's your opinion on Nav?
Bitchin tune
🦀 NO AUTHENTICATOR DELAY 🦀
I was talking with Player Support about Authenticator Delay this morning. As promised in the Message to our Community blog, we will be bringing you more information on security in general and they are working on the content for that as their second blog, iirc. Expect that to be out sometime in May (dates are subject to change)
What now?
🦀🦀 JAGEX WONT REPLY TO THIS 🦀🦀
ps you guys do great work and i love you for embracing the memes
🦀 HERE YOU GO 🦀
[deleted]
They don't let me come out to play.
🦀 PLAYERS WILL RESPOND POSITIVELY TO THIS 🦀
Whats up?
Thanks again, saved this comment for future reference. :)
Every now and then there are people claiming that Jagex stores passwords in plaintext or that their database gets leaked. Often in an attempt to blame someone other than themselves when their account got hijacked. Absurd to think, but glad you confirmed its not true.
Jumping in here to provide a clear tech perspective.
Jagex do not store passwords in plaintext. Customer Support, developers and everyone else at Jagex do not have access to your passwords. Access to anything relating to passwords is controlled in line with GDPR, industry standards and common sense. Passwords are secured and protected using modern algorithms and all other functionality that is deemed appropriate by ourselves and the industry.
Seperately no capital letters etc. isn't great, but it is not related in any way nor representative of our security systems currently in place. Which is a common assumption I see made.
Our database of passwords / personal information have also never been leaked / compromised, to my knowledge. If it was, I believe we'd be legally obligated to reveal that information.
Thanks, that makes a lot more sense.
One more thing if you don't mind. How do you know that the desired password was the current password?
The reason I ask is because that implies that Jagex stores our passwords in plaintext. I'm hoping that is not the case. Therefore I'm assuming that you've looked at when the password was changed and other available data. Then based on that you came to this conclusion. Correct?
It's just an assumption, I could be wrong. I looked at the context available (phishing ticket replies). We do not have plaintext passwords.
Huh? How was he able to play today, if the hijacker changed the details back in January?
It looks as though he was phished back in January. Believing he was talking to Jagex Support he provided the hijacker with a desired password.
devtrackers.gg