This report occurred before the patch was released. We are currently only looking for reports that occurred after the patch was installed.

This report occurred before the patch was released. We are currently only looking for reports that occurred after the patch was installed.

Thanks for the report - just to check, as the the patch was released at 15:15 UTC.

Did you install the patch, get into the game and encounter this issue all within those 15 minutes (as you reported this happening at 15:30 UTC)

Or did the issue occur a short while before the patch was released?

We're focusing first on restoration of inventories and will look at this afterwards to ensure that the restorations go smoothly.

The ETA depends on a chain of events from now, which is why its not possible to provide it today.

First we want to ensure that the patch is working as intended - If that's all good, we then import the final analytics data that is required for the restoration - given the size of the database, this can take some time. Then we'll ensure that our tests with that data are also successful and are restoring everything we've intended to.

With those things in place, we will be able to provide the ETA on the restoration - we are of course working to an ASAP timeline as we want you to get back in there without delay.

We'll have news about next steps early next week if all goes well.

A rough guess is fine - Its mainly to determine whether the character has been played lots and lots and lots or if it's a new character.

Inventory Wipe Edge Case Reporting Sub-Thread:

Follow up Edit:

POSTING IN THIS THREAD IS NOT REQUIRED FOR YOU TO HAVE YOUR ITEMS RESTORED.

PLEASE ONLY RESPOND TO THIS THREAD, FILLING OUT THE BELOW QUESTIONNAIRE IF YOU ENCOUNTERED A WIPE AFTER INSTALLING THE PATCH RELEASED ON 15.04.2021

PREVIOUS INVENTORY WIPES DO NOT NEED TO BE REPORTED.

If your inventory has been impacted, please note that our efforts to restore your items are a separate process from today’s released patch. Restoring the inventory of affected players is still our highest priority, while today’s patch is intended to prevent the issue from continuing to occur. The restoration process is run via our server database and does not require a patch to be implemented. We will have news of this very soon.

IMPORTANT:

• Some players may occasionally encounter multiplayer connectivity issues followed by items being momentarily invisible. This is a known and onl...

Hello Everyone,

We have just released a patch on Steam, Epic, Xbox and PlayStation platforms that addresses the bug that has, since the previous update, been causing the inventories of certain players to be wiped.

If your inventory has been impacted, please note that our efforts to restore your items are a separate process from today’s released patch. Restoring the inventory of affected players is still our highest priority, while today’s patch is intended to prevent the issue from continuing to occur. The restoration process is run via our server database and does not require a patch to be implemented. We will have news of this very soon.

IMPORTANT:

• With this new patch, some players may occasionally encounter multiplayer connectivity issues followed by inventory items being momentarily invisible. This is a known and only temporary behaviour that is part of our three-step inventory safeguarding measures.
  • Restarting your game or wait...

It's present in both world tiers and challenge tiers. It may be the case that you are more likely to go down in challenge tiers with higher gear level.

On world tier 15 enemy level is 42, so if you come with gear level 50 yes the damage is scaled to level 44. Which should be quite the advantage without making the game silly and broken. Without overleveling it was basically impossible to die in those circumstances and gameplay basically didn't exists.

Additionally dowsncalling doesn't affect benefits from attributes or synergies.

Well first of all thank you for understanding. For the last couple of days I was helping as much as possible with technical issues and didn't had much time to deep dive into reddit threads. I still won't be able to do it as much as I'd love to but you are in the good hands of u/thearcan who is meticulously noting all your concerns.

At this time we are dealing with the game breaking issues first but this one is quite high on my list as well. We are open for discussion on the overleveling and how it should be adjusted. Possibly the biggest flaw of the system is that it's a black box that isn't explained at all so in order to have informed discussion here are the rules it uses.

• The system uses difference between average item level and enemy level as a base, you can check average item level o...

Just in case you didn't read the balance notes, balancing is done by a team that is entirely separate from those working on game stability or debugging.

Both can be done at the same time without one taking precedence over the other.

There are only two community managers and we are spread across everything going on.

Just one thing : Does your plan also concern / address the characters being unplayable in the process resulting in an inventory wipe ?

I believe that some affected characters being unplayable is actually a current safeguard that prevents further corruption of the save game.

The inventory wipe issue is a big one to grapple with so it's hard to provide definitive answers here and now, but ensuring that all characters will return to full playability is something we are doing our utmost to ensure.

Yep, we're continuing to truck on! Thank you for the kind words and support! :)

We're still here - Same two community managers on Twitter, Reddit, Steam forums, Discord, Facebook, Instagram, Youtube.

There are two of us and we've had a lot to deal with this weekend as you can imagine. We've been monitoring the inventory wipes, collecting reports of it across multiple threads and platforms, building patterns that we feed back to the team attempting to reproduce such issues, on top of responding to some questions and providing the latest news on social.

Why haven't we addressed the balancing question on social yet?

Because to address such community concerns requires more than a 280 character Tweet. Any shorthand response will just aggravate annoyed players even further.

You'll want details and bigger explanations.

I'm working with the design team to write up a bigger and longer insight into the balancing process behind Outriders in-between dealing with the inventory wipes.

It's coming, but we need to prioritize.

Thank you for the info - could you DM me you PSN ID?

What exact time did this occur please? Was this in the last 40 minutes?

What exact time did this occur please? Was this in the last 20 minutes?

What exact time did this occur please? Was this in the last 20 minutes?

What exact time did this occur please? Was this in the last 20 minutes?