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Echoing this sentiment. Be well, take care of yourself, your friends and your family. Lets all pull through this together.
Echoing this sentiment. Be well, take care of yourself, your friends and your family. Lets all pull through this together.
Hello everyone,
In light of the constantly expanding efforts and restrictions throughout the world to deal with the COVID-19 situation, beginning tomorrow (Tuesday the 17th), the Rogue Planet Games dev team will begin working from home. While this will result in a pretty significant adjustment in our day to day development process, we are taking steps to ensure that our ability to support Planetside 2 is not disrupted in any measurable way over the coming weeks – we will be hotfixing live issues as needed, as well as continuing to work on upcoming feature/content releases. So lots of team voice chat, and hopefully not a lot of accidentally leaving web cams on.
Tomorrow (Tuesday), we have scheduled a full client/server update with several bug fixes. Of which, details can be found here - ...
Read more External link →Glad to hear you guys are trying to get this fixed for tomorrow's patch. Any chance we could get some compensation iso and certs for all the alert rewards we missed out on while this was broken?
We’re discussing make goods, but focused on shoring up the issues first. Hang tight, we’ll make it right.
Are we still able to reassign leaderless outfits? Support tickets get rejected saying: "Outfit leadership - We do not assist with changing the leadership of any outfits. If your leadership is inactive you will need to reform your outfit with the leader you want."
Yes. I'll share what u/a_sites posted in his pre-Escalation dev letter on leaderless outfits (below). You can contact customer service at https://help.daybreakgames.com/hc/en-us. If you have trouble getting help, send me a message directly (here or on discord jgolenbo#0710).
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Read moreHey Andy, any news about when we can actually expect to have certs and ISO back for continent lock alerts?
yup, see my reply to u/IrishKing above. Working to get this tested and verified before tomorrow morning's planned hotfix (6am on Tues March 17).
/u/a_sites is there any update on properly fixing alert rewards? They are still not giving xp, certs, or ISO to players and it is excruciatingly frustrating. It's exacerbated by having double xp this weekend which is even more xp missed out on as well as my personal xp boosters I activated to ride the wave only to find out it's still broken after you said it was fixed.
Please, this is a pretty major turnoff for a lot of players and it needs to be put on the same urgency as the outfit crafting if not higher since it affects literally every player in the game. I worked so hard to try to win alerts and almost all of my efforts were for naught over the weekend, it's leaving a pretty shitty taste in my mouth to be bluntly honest.
We have a fix in the works that we're testing now, for tomorrow's hotfix (planned for 6AM PDT). But yes, absolutely high-priority, just need to be sure it's *actually* working as intended before rolling out the details.
