[2022] Weekly Challenge 'Benchmark' is Broken

Hey guys, I am sorry to hear that the weekly challenge Benchmark seems bugged. If you haven't already, I would recommend that you first try these basic connectivity troubleshooting steps to ensure that your connection to the servers is in optimal condition.

If the challenge still is not updating after trying these steps, would you be able to send us some images or a short video that shows you have completed the challenge requirements, but that it is not unlocking as expected? I would recommend uploading these to a file-sharing platform, such as Google Drive or OneDrive, as this will allow you to post a shareable link within this thread. 

We can then take a closer look into what might be causing the problem.

@tapex0 - every system and experience is unique. Therefore sharing these troubleshooting steps can help potentially rule any common causes for these types of issues.

If anyone has any questions regarding what I have mentioned above, please do not hesitate to let me know! Thanks.

Hey there @lex_47, I am glad to hear that this issue has been resolved. Thank you for taking the time to share that image. If you have any questions or run into any other issues in the future, please do not hesitate to reach back out.

Hello there @Bacheh_Mosbat!

I'm sorry to hear that you haven't been able to unlock "Benchmark" after meeting the challenge requirements. Thanks for sharing some screenshots with us!

Please note that it can take some time for challenges to be updated via Ubisoft Connect. If you haven't already, I'd recommend that you try the connectivity troubleshooting steps shared by @Ubi-Gizmo to ensure that your connection to the servers is in optimal condition.

If you have already tried these steps, please don't hesitate to let us know so we can look into this further.

Thanks!

Hey @bacheh_mosbat ,

Thank you for getting in touch.

Would you be able to please share any screenshot examples of the issues you're facing with 'Job Done' so we can pass these onto the team?

And as noted below, have you given the linked troubleshooting steps a try, just so we can rule out the challenge progression being delayed or having sync issues?

Much appreciated!

Hello there @Bacheh_Mosbat,

We appreciate the screenshots that other players have provided us in the forums already, and I can assure you that these have been passed along to the dedicated teams. The dedicated teams are still interested in collecting additional screenshots from affected players to assist with the investigation. If you're able to provide your own screenshots showing that you've also met the requirements of "Job Done" this week, we can forward these to the dedicated teams for a closer look.

Thanks!