Original Post — Direct link
[[topic:post_is_deleted]]
over 2 years ago - Ubi_Plush - Direct link

@bixykingen Please refrain from using harassing language (including emojis) in this forum. The forum rules clearly outline expected player conduct. I recommend reviewing this page for more information.

I understand that this has been a very frustrating experience. Seeing the extensive troubleshooting you have tried, I would like to look at the PC's diagnostic files. Have you opened up a support ticket for this issue at our help site? If not, I will create one for you and provide you with steps on how to upload the diagnostic files.

In addition, was this game purchased via Game Pass or a different vendor? You may need to double-check your Ubisoft account management page to ensure all necessary profiles are linked correctly.