Original Post — Direct link

When I try to link my Ubisoft account to my Xbox account it says "An Error occurred while trying to send your request. Please try again later." , I have already tried clearing my cache and using incognito mode , which neither have worked. I check my ubisoft account and there is no xbox account linked EVEN when I checked my email that says Xbox has linked and gave permissions to Ubisoft during the same time.

over 2 years ago - Ubi-Thrupney - Direct link

Hey there @xaox_eclipse , welcome to the forums! Sorry to hear you've had trouble accessing your Game Pass games on your Ubisoft Connect account.

It's best to reach out to our teams directly, as they'll be able to take a closer look at your account and determine what the issue is. When contacting us, please include your Ubisoft Connect username or email address, and your Xbox Gamertag, so the agent answering can find your account more quickly. Any of the three links below will work just fine for getting in touch.

https://ubi.li/support
https://ubi.li/twitter
https://ubi.li/facebook

Let me know if you have any trouble contacting the support teams, or if you've any other questions 😎