Original Post — Direct link

no error message just infinite loading
ive tried reinstalling, verifying ,setting things to administrator but nothing has worked.

over 2 years ago - Ubi-Keo - Direct link

Hi @popbob26 I'm sorry to hear that you are experiencing issues launching Rainbow Six Extraction.

Could you take a look at the PC troubleshooting article and run through all the steps listed then try again. The support article contains some of the most common fixes for crashes, freezing, FPS drops and more.

Please confirm if this resolves the issue. 

over 2 years ago - Ubi-Keo - Direct link

@popbob26 I'm sorry to hear that the PC troubleshooting steps have not helped.

Can you confirm if you have the Ubisoft Connect launcher installed on the same drive as your games?

over 2 years ago - Ubi-Mark. - Direct link

Thank you for the update, @popbob26!

I'm really sorry to hear that you are still experiencing this issue.

Can you please submit a support ticket on our Support Site?
Please attach both of the following system files.


This will help our teams to investigate it further for you.

Many thanks and if you have any additional questions, please let us know.






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