Original Post — Direct link

Keeps sayinh there was a problem authenticating the ownership

almost 2 years ago - Ubi-MrM - Direct link

@FibrousHawk46 Hi, and welcome to the forum !

I've taken note of your report, and I'm sorry to hear that an ownership error is impacting your experience !

To isolate the problem, I invite you to let us know the affected game.

The ownership error means that the wrong Ubisoft account is used when launching a game via Steam.

If the problem persists after checking the steps of our dedicated troubleshooting guide, I also invite you to reach out to us via our Help website, where a specialist will check with you what can be done.

Feel free to let us know if you have questions, or for any other Issue !