Original Post — Direct link

Hi, I was just playing a mission in San Francisco and I think Ubisoft/R6 Extraction had a 1 or 2 minute interruption with the servers (prompting the error server connection message, clicking retry resulted in the same window/message)
I immediately alt+tabbed into a browser to see if I had lost internet myself, but no, looked like a minor server communication hiccup(dunno if my ISP with R6 or if R6/UBI)
Now my agent (Vigil) is MIA and I lost progress.
Is there any solution to this? I was almost level 17 ;( now I have to carefully (with randoms) rescue Vigil MIA to not lose the XP and be even further back.

Region: South America East
Hour of interruption: 15:00 - 15:10 aprox (GMT -3:00 time)

Thanks in advance,


almost 3 years ago - Ubi-SpaceCats - Direct link

@estufin Hey there! I am very sorry to hear that you had a disconnection while playing Rainbow Six Extraction and that your operator is now MIA. We are unable to restore the operator for you, however, I'd recommend completing a moderate solo mission to avoid playing with random teammates to rescue Vigil again. If you notice the disconnections become a common occurrence I also recommend checking out this connection troubleshooting guide.