Original Post — Direct link

i have tryed to log claim the game but i could i just played on a nother account and now i cant get to my real account

over 1 year ago - Ubi-Milky - Direct link

Hello @Tesla-TrashCan if you have reached the maximum number of claims, we will need to check your account to help you with this issue.

Can you inform us of your Xbox profile (Gamertag) so that we can verify that you have the correct Xbox profile linked with your Ubisoft Account and contact us privately using one of these links to create a new case for you where we will be able to help you? >

Ubisoft Email/Live Chat support > https://www.ubisoft.com/help/contact
Twitter Support >  https://twitter.com/UbisoftSupport
Facebook Support > https://www.facebook.com/UbisoftSupportUK/