Hey there @michael12435690 - welcome to the forums, and thanks for reaching out. I've gone ahead and moved your post to a new thread, since you were discussing a different issue to the one in the other thread. On all internet forums, do please remember to start a new thread when talking about a new topic, so that players can tell from the thread titles what is in each thread. Thanks!
I'm sorry to hear you've not got items you've purchased, and faced disconnects - that's most unfortunate, especially with the penalties associated with abandoning incursions. I'll be happy to help you get to the bottom of this.
From what you've said, it sounds like you are having connectivity issues. We've not had any reports of widespread connectivity issues, so I'd like to invite you to check our connectivity guide. In particular, from that article, please remember to reset your network hardware, switch to a wired connection (if possible, and if you aren't already), and check for software conflicts that might be causing interference (such as downloading programs or firewalls).
If the issues persist, please let me know. In that case, it'd be great if you could answer the questions below.
- Which platform are you playing on? If PC, is it Ubisoft Connect, Epic Game Store, Stadia, or GeForce Now? Also, if PC, is it through Xbox Game Pass?
- Which items have you purchased and found to be missing in-game?
- When did you update your game?
With this information, I'll be able to give more specific troubleshooting recommendations. Let me know if I can clarify these questions!
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