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Hi i have a friend when he open game, a error message appeares , and he tried all you recommended to do, in your website, and still not working.
Hi i have a friend when he open game, a error message appeares , and he tried all you recommended to do, in your website, and still not working.
@korretmar Hey there! I'm sorry to hear your friend is having these issues. This error likely means that they need to update their graphics drivers.
If after doing this, they're still getting this pop-up error, I'd recommend that they reach out to us at one of the methods below with copies of their MSINFO and DXDiag, as well as a brief description of their issue, including any troubleshooting they may have already tried.
If they're contacting through Social Media, please make sure they also include the username and email address associated with their Ubisoft account. Our teams there will have to link their account before they're able to upload files. Thank you!
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