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Hello, I've just tried to purchase Rainbow six: Extraction using my ubisoft connect units but i got error and purchase did not succesed. When I have refreshed the site the units were gone.
May I get my units back?
Hello, I've just tried to purchase Rainbow six: Extraction using my ubisoft connect units but i got error and purchase did not succesed. When I have refreshed the site the units were gone.
May I get my units back?
Hey @stikarafika, sorry for the difficulties with your purchase! Please note that some limitations apply when using your discount code for specific purchases. If you could submit a support ticket with our Store Team, we'd be happy to look into the missing units for you! You can also reach out to us on our social media support page on Facebook or Twitter.