Original Post — Direct link

I sign in and try to check friends that are online. It crashes. I try to accept friend invite. It Crashes. I've uninstalled several times, I've tried validating the game files, and I've updated my game drivers and my pc exceeds the recommended requirements. What is going on with the game. I can play the game but I'm stuck doing Solo missions or playing with Randoms. The whole reason I bought this game was for the Coop with my friends.

almost 3 years ago - Ubi-Thrupney - Direct link

Hey there @memefarmer420 , welcome to the forums, and thanks for getting in touch. My apologies for the slow response. I understand you've had crashes while trying to open menus - that's very unusual, and I'll be happy to help you get this resolved.

I gather from your post that by menus, you are referring to the Ubisoft Connect overlay (the one opened with Shift+F2 while in-game) - is that correct?

It's great that you've already performed many of our troubleshooting steps, but unfortunate that they haven't helped. Can you please make sure you've fully updated your Windows install itself, you've checked for background programs that might conflict with the game (such as firewalls or graphics optimisers), and you're running Ubisoft Connect and the game with administrator rights. You'll find these three steps described in detail on our troubleshooting guide.

If those additional troubleshooting steps don't solve the issue, please let me know - I'll have some other tricks we can try to get this resolved for you in that case 😎

almost 3 years ago - Ubi-Thrupney - Direct link

Thanks for sharing this here, too, @bruno_denbrune - I see you've updated a few threads with this! Fortunately, checking for background programs is one of the main troubleshooting steps we share, for exactly this sort of reason, so hopefully the other posters will have checked for conflicts.