Original Post — Direct link

my rs extraction just shuts down, not crashing just shutting down, i have verifeyed the files and reinstalled the game but still just shuts down after a while

about 2 years ago - Ubi-Keo - Direct link

Hi @knixeen I'm sorry to hear that you are experiencing issues with Rainbow Six Extraction closing down during gameplay.

I have moved your post to the dedicated forum for Rainbow Six Extraction.

Can you go through the PC troubleshooting steps in the support article here as there have been known to help resolve issues such as games not launching, crashes, freezing, FPS drops and much more.

Please confirm if these steps help to resolve the issue.

about 2 years ago - Ubi-Keo - Direct link

@knixeen I'm sorry to hear that the troubleshooting hasn't helped.

Could you please confirm your PC specifications.

about 2 years ago - Ubi-Keo - Direct link

@knixeen Thanks for confirming your PC specifications.

I am unsure if you have an integrated GPU, however could you please check that your game is using the dedicated GPU. If you are unsure how to check this there is a guide here that explains how to.

about 2 years ago - Ubi-Keo - Direct link

@knixeen I'm sorry to hear that the issue persists.

I have created a support case for you so that our Customer Support team can investigate this further. You will receive an email explaining how to access your support case and what additional information we require from you.

As you will receive further assistance via your support case I will now lock this thread.