Original Post — Direct link

First off I have to disable my secondary GPU just to get it to start.
I have gotten it to work once.
Now every time I start it says failed authentication.

This is a disaster of a release, when can we expect some fixes?

almost 3 years ago - Ubi-Thrupney - Direct link

Hey there @gemeneyeone , thanks for your posts. I'm sorry to hear you've had a frustrating experience with Extraction. I'll be happy to help you get it sorted out.

We put a patch out on January 28th which fixed a few problems connected to the integrated/dedicated GPU - this may have helped with the issue you've had of needing to disable your integrated GPU. If it hasn't, please also see our guide on this, which describes how to use your dedicated GPU software to force the correct setting.

We've not had any reports of this 'failed authentication' error, as far as I'm aware. Can you tell me where you've seen this error? If possible, it'd be very useful to have a screenshot of the error message.

Once I've got a bit more information about the above, I'll be better able to assist further 🙂