Original Post — Direct link

Hi,

every time i try to play yesterday, the game Crashed. Now the Game don't stop loading.


I tryed all steps from here, and more from the Internet.

Specs: Windows 10 Home (10.0.19042), Intel Core i7-6700 @ 3,4GHz, NVIDIA GeForce RTX 2070 Super, 20GB Ram

I hope for help, I've been waiting for the game since 2019.

MFG Phantom

over 2 years ago - ubi-smash - Direct link

Hi there, @phantom-ai! Welcome to the forums! I'm very sorry to hear that you are experiencing this issue when launching the game. I appreciate you sharing what you have already tried on your end. If you have already exhausted the PC troubleshooting steps, I would also ensure that both Rainbow Six Extraction and the Ubisoft Connect launcher are on the same hard drive after reviewing the image shared. I would also try reinstalling Ubisoft Connect to ensure that you have the latest version installed and running Administrator Rights.

After trying all this, you still see the same loading screen, please reach out to us by creating a support ticket with your system files attached. This way, we can continue to review what might be the issue.