Original Post — Direct link

i Have checked my GPU and my windows updates and system updates. still can not load the game up. redownloaded it still nothing. SOS Please send help.

over 1 year ago - Ubi-LadyBlue - Direct link

Hello @chrisn1488, sorry to hear you're having trouble getting your game to load.

First, be sure that your Launcher and game are both installed on the same drive (preferably C:), then try running through what you haven't already completed of our basic troubleshooting guide and clearing the cache of Ubisoft Connect

If you're still not able to load, I'd recommend that you create a Support Case with us and attach your System Files for further review. Please update me here once you've done so, and I'll be happy to take a closer look.