[2020] [Crash/Freeze]Game Crashes to Desktop - No Error Message

Hey KoziolGaming! I recommend trying these steps and seeing if they help with the crashing! If they do not help, you can try verifying files, if you haven't already. If that doesn't help, please create a support ticket with MSINFO and DXDIAG files so we can troubleshoot with you.

Originally Posted by Rawz.
Yeah i have had a similar problem just this afternoon, not quite the same as this is the first time this has ever happened. I was half way through the first round and i was in a 1v4, i killed 3 guys and was down to the last then black screen and straight to desktop with no error message. I have never had this problem before. It has crashed in the past but they were normal crashes and i got a crash message. This time it seemed as though someone hacked my pc and alt+f4 me because i was doing really well. Any solutions or has anyone else experienced this?

That's unusual and i'm sorry to hear this. If you experience this again, i'd follow the steps Unicorn posted above. We don't have enough information on this to treat it differently to a regular crash case at the moment but I will keep an eye on how it progresses

Please note that our team is investigating crashing issues in Rainbow Six Siege currently. We have acknowledged the problem on R6Fix.

Hey,

Unfortunately it's due to the CPU being underspec. 4 cores are needed to run Siege: https://support.ubi.com/en-gb/Faqs/0...nbow-Six-Siege

Hi fachrizal3f! Can you submit your MSINFO and dxdiag files for further assistance?

Hey everyone.

As there have been a few recent reports of this I thought I would post an update here. PC crashes are usually caused by either a software or hardware issue, if the game or uPlay force closes without first giving any kind of error message.

In these situations there are quite a few things you can do to solve these issue. Please read on in this technical troubleshooting list for the most common fixes to PC crashes - https://ubi.li/EC819

If after trying ALL of the steps in the article, we can look into this further by asking you for your dxdiag and msinfo system files.

Everyone's computer is set up differently so ideally you will want to contact us through our support site so that we can look into your problem with greater detail.

You can find instructions on how to create these files below
DXDIAG - https://ubi.li/msrxL
MSINFO - https://ubi.li/lmiCE

Please log into our support site here with your Ubisoft ID -
https://support.ubisoft.com/Cases/New

Scroll to the bottom of the page and write in the text box a brief description of the problem, attach your system files, then click on 'Submit My Request'

We will try our best to respond to you within 48 hours and get back in touch with any updates. Thank you.