Original Post — Direct link
When trying to start a game/ join a squad everything acts the same as usual (validating and updating playlists and properties then validating multiplayer privileges) but then never begins matchmaking, the only mode I can play is local customs games. I went on a friend's account and tried to get in to a game and had no issues. Any help?

Here is a video of what's happening:https://imgur.com/a/bD1AT9j
almost 4 years ago - Ubi-Milky - Direct link
Hello everyone,

Are you still experiencing these issue today?
We have had some maintenance work done over the past two days on console that may have affected your ability to connect.

Please get back to me if you are still having problems connecting.
almost 4 years ago - Ubi-Milky - Direct link
Hi everyone,

I can confirm we have had more work scheduled for earlier today on the Siege servers for consoles but this has since been completed.

What console is everyone playing on?

Can you try running through the troubleshooting steps below, depending on what console you use and let me know how you get on? I'll be keeping an eye on this situation.

connectivity ps4 -
https://support.ubisoft.com/en-gb/fa...PlayStation-4/

connectivity xbox -

https://support.ubisoft.com/en-GB/faqs/000025485
almost 4 years ago - Ubi-Raziel - Direct link
Originally Posted by Abhinav20022014
I have done all of these things after contacting ubisoft support. They told me to contact playstation support and playstation tells me its an ubisoft problem because all my other games work fine. I have had this for more than 24 hours and i cant play ranked which is stopping my whole squad. Please someone help
Hey! I'm sorry this issue has been affecting you, I will help in any way I can.

Do you perhaps have another PlayStation profile? If so, can you please test that profile to see if your issue only affects one of them?

If the issue seems to be profile-specific, I recommend deleting your save file both locally and in your PlayStation Plus storage. This will reset your loadouts and Situations however all of your progress / content will remain and I'm hoping it will resolve your issue!
almost 4 years ago - Ubi-TheBerry - Direct link
Originally Posted by phantomblade789
It’s happening to a friend of mine tried everything

Reinstalling the game
Restarting router
Power cycling the PS4
Deleting save data
Tried almost everything only other thing we haven’t tried is formatting His PS4 which he refused to do

Another thing is usually it says creating squad when you start the game for him it says leaving squad and then when he tries to start any match it says validating multiplayer privileges and then nothing
Hey there phantomblade!

Have you attempted any connectivity troubleshooting with them to see if this resolves it for them?

You can find the steps for this here.

Thank you!
almost 4 years ago - Ubi-WheelyDuck - Direct link
Hey guys.

Sorry to hear your problems persist.

The next thing I would advise to try would be the port forwarding and DMZ steps in this support article.

This should help to connect.
almost 4 years ago - UBI-Froggard - Direct link
Originally Posted by dmarquish93
I just bought this deluxe edition (I had siege before but lost disc) from the Playstation store. It says the same thing, validating multilayer privileges etc and then nothing happens. I just bought this! Someone help
Sorry to hear you have the issue too. Do you have PS Plus on your account?