[2020] [PC] Did Not Receive R6 Credits

Originally Posted by OpTic_CoMeSHoT
Every time i go to buy r6 credits it gives me an infinite loading screen in game. Doesn't even take me to steam. I've tried to delete and reinstall rainbow six, i've tried adding funds to my steam wallet first only to find out it was a waste of money, what do i do?

I am sorry to hear that you are experiencing this issue.

Can you please try these connectivity troubleshooting steps.

Next please can you disable and then enable UPnP on your router. Please make sure to reset your router and try the game each time you change this setting.

If you still cannot connect please flush your DNS cache:

. Click Start
. Enter cmd in the Start menu search box
. Right click Command Prompt and select Run as Administrator
. Run the following command: ipconfig /flushdns

Next change your DNS to the google DNS 8.8.8.8. NOTE: before doing this note down your current DNS so you can revert back to this if this does not work.

If you are still experiencing issues after following these steps then please submit a support ticket with a description of your issue and attach an image of your port settings on your router and our Customer Support team will investigate this further for you.

Thanks for the information shooterboss1!

Hey YourBestMan17, please try verifying files.

Originally Posted by Jsouthers92
I purchased 2670 R6 credits 3 days ago and they were never applied to the game. How do I get this resolved?

Please contact our Facebook or Twitter support pages or https://support.ubi.com/ with a screenshot of your proof of purchase for the credits and we can check this out for you. I apologise they haven't reached you yet.

Thanks for sharing your workaround Nova117Ghost!

Hi BLKxWOLLYGOG! I am unable to see the image you tried to insert. You can upload the picture to an image hosting website, like Imgur, and post the link here.

Others are having this issue, yes. Some have said the issue was related to their Steam overlay not being enabled. To check this right click on Rainbow Six Siege in your Steam library.

Glad to hear it!!

Thanks for the assist FindFixFinish!

@HuntedPlayer Did those steps help at all?