Original Post — Direct link
I would like to report a bug of not payment at Xbox One R6 where I play, it's happening for some months already and it's about the daily challenges reward, it is not paying when you complete the challenge.

Waiting for the answer, Angel.
almost 4 years ago - UbiKoality - Direct link
Hello IIvGalzAngelvII! I'm terribly sorry to hear about this. What are the names of the challenges you've been having trouble with specifically? Have you tried completing our Xbox troubleshooting guide to see if those steps make any improvements with this problem?
almost 4 years ago - Ubi-Milky - Direct link
Thank you for getting back to us IIvGalzAngelvII, can you confirm if you have received the various items in-game from the challenges you have completed - despite the challenge appearing as incomplete for you?
almost 4 years ago - Ubi-Orion - Direct link
Originally Posted by IIvGalzAngelvII
I don't can confirm that but the last time I tested I received.
Alright well if this is working for you recently hopefully the issue is now resolved but please keep us updated.
almost 4 years ago - Ubi-Raziel - Direct link
Originally Posted by IIvGalzAngelvII
Apparently it's working the payment but the message about the payment it's wrote like not receiving.
Thank you for making us aware, we'll look into it!

The most important thing is that players are receiving everything, however we'll work on any display issues!
almost 4 years ago - Ubi-Karl - Direct link
Wish you a very Happy New Year and should you require assistance in the future, feel free to reach out at any time!