[2020] Error Code 4-0xFFF0BDC0

Hey,

Which platform are you having this error on please?

Hi everyone,

At the moment the error code 4-0xfff0be1f is unknown to us so we will need to investigate this further.

If you have already tried the TS connectivity steps here with no success -

PS4 - https://ubi.li/12soI
XB1 - https://ubi.li/dy5LX
PC - https://ubi.li/YPwnl

Would you all be able to help my with my report on this by answering the following questions? -

- What platform are you playing on?
- What is the last exact date and time when this affected you and your timezone PST, GMT, ADT etc?
- What region do you live in?
- Who is your internet service provider?
- Are you using wired ethernet or WIFI?
- What exactly were you doing in the game when this message popped up?
- *Does this error appear 100% of the time, or only sometimes?

If anyone get back to me and answer the above, I will happily bring this to the attention of the Siege team, thank you for your help and patience whilst we look into this.

*Update 25/09/20: I have added an extra question to the list to help our team further. Your assistance is much appreciated!

Hey Nerditto.FB, Tower_2, WorldHeroX, charuse, ICameOnASnail

Thank you all for providing me with this information. I have compiled it into a report and passed it onto the team to investigate the cause of this error code.

We will try our best to update you on this when we hear back from the team, thank you all for your help and thank you for your patience

If anybody else would like to contribute, please add the information in the form of bullet points and be as accurate with the date and time as possible, thank you!

Originally Posted by Ubi-Milky
Hi everyone,

At the moment the error code 4-0xfff0be1f is unknown to us so we will need to investigate this further.

If you have already tried the TS connectivity steps here with no success -

PS4 - https://ubi.li/12soI
XB1 - https://ubi.li/dy5LX
PC - https://ubi.li/YPwnl

Would you all be able to help my with my report on this by answering the following questions? -

- What platform are you playing on?
- What is the last exact date and time when this affected you and your timezone PST, GMT, ADT etc?
- What region do you live in?
- Who is your internet service provider?
- Are you using wired ethernet or WIFI?
- What exactly were you doing in the game when this message popped up?

If anyone get get back to me and answer the above, I will happily bring this to the attention of the Siege team, thankyou!

Originally Posted by Haphazard.TaKe
pc

Originally Posted by bahadrop-top
Same issue here.

Originally Posted by Masusaki
im using pc and just got this issue today

Hey there folks.

Can I ask you to submit the information Ubi-Milky has requested above please so I can submit this information to the Siege team? Thanks.

Hello!

@Masusaki, x_.Thonk._x, what.who, Rewind714, Cptbullettime, Warriorbro18

I have forwarded the information you provided to our dev team, thank you very much for taking the time to send that.

This is of course a frustrating issue for you all and we're doing everything we can to get things back up and running again!

Originally Posted by Ubi-Milky
Hi everyone,

At the moment the error code 4-0xfff0be1f is unknown to us so we will need to investigate this further.

If you have already tried the TS connectivity steps here with no success -

PS4 - https://ubi.li/12soI
XB1 - https://ubi.li/dy5LX
PC - https://ubi.li/YPwnl

Would you all be able to help my with my report on this by answering the following questions? -

- What platform are you playing on?
- What is the last exact date and time when this affected you and your timezone PST, GMT, ADT etc?
- What region do you live in?
- Who is your internet service provider?
- Are you using wired ethernet or WIFI?
- What exactly were you doing in the game when this message popped up?
- *Does this error appear 100% of the time, or only sometimes?

If anyone get back to me and answer the above, I will happily bring this to the attention of the Siege team, thank you for your help and patience whilst we look into this.

*Update 25/09/20: I have added an extra question to the list to help our team further. Your assistance is much appreciated!

Hello everyone!

I have updated Ubi-Milky's post with an extra question, which was requested by our testing team. If you could also answer that for us, it would be much appreciated.

This is to help us get a better understanding how strongly it is affecting those impacted.

Thank you very much for your time.

Originally Posted by Nerditto.FB
Ubisoft, are you going to fix this error ????

Hey Nerditto.FB,

I can confirm that this particular issue has been brought up to our game team and is currently under on-going investigation.

We do not have any updates on the matter, however as soon as we do, it will be posted here, in our official forums, so keep an eye.

I do apologise if this has been taking longer than anticipated and we appreciate your patience in the meantime.