4 months ago - Ubi-Milky - Direct link
No problem LordOfChickenz, we want to see a fix for this issue or at least discover what is causing it as much as our Siege players do and these reports from players should help as always, so thank you for contributing!
3 months ago - Ubi-Milky - Direct link
Hello everyone sorry for the delay getting back to you, I have not worked the Siege forums for a little while.

Thank you very much for the player reports, please when you can remember to stick to the bullet point format as it makes it easier to report.
Please also make sure to give us the exact time when this last affected you and your time zone please as this bit of information is very useful to our QA testers.

FamilaMontemor, cemilxelilov, Gronus2005PL, Sixx_String

I have added your info to the report, thanks again.
3 months ago - Ubi-Milky - Direct link
Hey Crazy_Juergsi and JayGeL44,

Thanks for submitting your report too, the team are still investigating and thanked me for the reports th eother day so keep them coming. Thank JayGeL44 for the extra detail shared at the end, this may be helpful to us the more information we can gather when it happens.
3 months ago - Ubi-Milky - Direct link
Originally Posted by Crazy_Juergsi
Why are there no updated to the progress??????????
Hey Crazy_Juergsi, I last spoke to the QA team about this 5 days ago, they thanked us for the recent reports, but no updates as of yet, apologies.

MrVoid3233
, I've added your report to the investigation, thanks for the help.
3 months ago - Ubi-Milky - Direct link
Hey LordOfChickenz, thanks for letting us know.

Can you remember anything in particular happening, did you uninstall any files or change any settings on your computer / console / router?

Or did the error just stop appearing naturally?
3 months ago - Ubi-Milky - Direct link
Thank you for the reports everyone, I have added all of the recent messages we have received on this thread that answers the QA teams questions, to our 4-0 error investigation to help find the cause as it is currently unknown what causes this. Any updates when we have some to share will be posted in this channel.

Special thanks to Mytre. Mitachax and Usir. for the reports as having the exact date and time is crucial to the team investigating.
2 months ago - Ubi-Raziel - Direct link
Thank you all for continuing to provide information about your experience. I will forward everything to our dev team!
about 2 months ago - Ubi-Milky - Direct link
Thank you to everyone who has submitted reports over the last 3 weeks, we really appreciate it - I have passed this onto the QA team to compile.

Also, special mention to White_Wolf_3141 thank you for letting us know your mobile data connection ran the game without issue, I will make sure to pass your post onto our QA team as well, thank you.
about 1 month ago - Ubi-Raziel - Direct link
Originally Posted by Limeade_
-Platform Name: Limeade_

- What 4-0 error code do you receive specifically? [4-0xFFF0BE20]

- What platform you are playing on? PC

- What is the last exact date and time when this affected you? At the start of a new season and got to the point where i bourght a completely new copy of siege and still is happening now. date is now (17/01/21)

- What region do you live in? uk

- Who is your internet service provider? TalkTalk

- Are you using wired ethernet or WIFI? Wifi

- What exactly were you doing in the game when this message popped up? i was just trying to get into an online game of siege quickplay

- Does this error appear 100% of the time, or only sometimes? it happens 100% of the time whenever i try go into any game mode
Thank you, and I'm sorry to read you're also affected by this.

I have forwarded everything to our Siege team to add to the data that we have.

All the best!
23 days ago - Ubi-Raziel - Direct link
Hello everyone!

Originally Posted by MARKSMANdawd
you have been saying this since 2017. How can you can you not solve a problem from 2017 if your are really working on it?
The error itself may have shown itself in 2017, however this specific issue has been occurring since 2020. At first it seemed to be resolved however we continued to receive reports, so we're gathering as much information as we can and sending it to our devs to help with their investigation.


Originally Posted by Maid.Noelle
nearly 3 weeks since the last update from a UBI staff member. Is this even being looked into?
Yes it absolutely is. We have not yet received more information regarding a fix yet, however we will let players know when we do. Support agents will continue to check back here, so we can forward the information given to us by players.

Originally Posted by LilPeanut00
- Ubisoft username. LilPeanut00
- What 4-0 error code do you receive specifically? 4-0xFFF0BDC0
- What platform you are playing on? PC
- What is the last exact date and time when this affected you? Everyday
- What region do you live in? Southeast Asia
- Who is your internet service provider? PLDT
- Are you using wired ethernet or WIFI? Ethernet
- What exactly were you doing in the game when this message popped up? In-game or at the start of the game.
- Does this error appear 100% of the time, or only sometimes? 100% happen all the time
Originally Posted by FamilaMontemor
- What 4-0 error code do you receive specifically? 4-0xFFF0BE29
- What platform you are playing on? PC
- What is the last exact date and time when this affected you? Today
- What region do you live in? Portugal
- Who is your internet service provider? MEO
- Are you using wired ethernet or WIFI? Wired
- What exactly were you doing in the game when this message popped up? Matchmaking
- Does this error appear 100% of the time, or only sometimes? Sometimes
Originally Posted by DavidCastlehof
Ubisoft username DavidCastlehof
- What 4-0 error code do you receive specifically? 4-0xFFF0BE2A
- What platform you are playing on? PC
- What is the last exact date and time when this affected you? 02/02/21
- What region do you live in? EU
- Who is your internet service provider? Virgin
- Are you using wired ethernet or WIFI? Ethernet
- What exactly were you doing in the game when this message popped up? Solo Queueing, doesnt work for ranked, unranked or casual.
Thank you all! I'll make sure this is added to the investigation.





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