Original Post — Direct link
Currently, I went to uplay rewards in game and it says I need to complete the "Candidate Selection" action. I have no idea what this means and I would like someone to explain what this means please.
about 6 years ago - UbiNoty - Direct link
Usually alpha/beta/event exclusive skins are never reintroduced - it would look bad on us if we re-released an exclusive skin (especially one for alpha/beta participants).
about 4 years ago - Ubi-Woofer - Direct link
Originally Posted by Hope-Rises
The rewards are little weird and glitched I think. and they're Platform related.
for example, I played both Closed & Open Beta on PS4 and now that I'm on PC, I'm using the same Uplay account from my PS4 so I have access to Fire skin, but not the Peac*ck skin which I have on PS4.
another example is that I've never played Splinter Cell game and I have the Splinter cell skin for P90, but only on PS4 and not PC. same thing for Ghost Recon skin for Ashs G36c.
But for the Division skin for UMP45, I have played Division 1 on PS4 and I have the skin but on PC I don't have it.
as I said, it's weird and glitchy for some skins.
Redeeming Ubisoft Club rewards does normally apply on a platform-specific basis, Hope-Rises, but there are some that can be shared between platforms. You are welcome to open a support case with us for us to investigate particular rewards that you have unlocked and their eligibility to be shared across all platforms if you would like.

With regard to the Peac*ck Skin specifically, however, the Rainbow Six Siege team are unable to investigate eligibility for this any longer I'm afraid. You may only be eligible for this on PS4 due to your participation having been on PS4 at the time.

Originally Posted by Kikatt-
I have the fire skin on console but am I not able to get it on PC ?
Hey Kikatt-, I've checked your account, and it should be accessible on both platforms for you now!
about 4 years ago - Ubi-Viral - Direct link
Originally Posted by Vonnex.
@Ubi-Woofer

I have the same problem as kikatt, I have redeemed fire skin today on pc, but it doesn’t follow to PS4 ? But The division 2 charm i redeemed on pc follow over to ps4 ... I played the closed beta , i still have it on my ps4, was hoping i could get the fire skin also on the ps4 because i play more ps4 than pc.
Hey, Vonnex.!

I have checked your account and can see that you have your PSN Account linked to your Ubisoft Account. However the Fire Skin is available to Alpha or Beta players only and is based on the account used to play in these phases. Therefore it is locked to the platform you redeemed it on, in this case PC.
about 4 years ago - Ubi-Swaggins - Direct link
Hey Vonnex.,

I've looked into your account and it should be unlocked?

Can you confirm this for me, please?
about 4 years ago - Ubi-Swaggins - Direct link
Hey Vonnex.,

Fantastic, happy to help out.
about 4 years ago - Ubi-Swaggins - Direct link
Hey Vonnex.,

It sounds like the first search might have put you into a match but then there was an error.

I am afraid we cannot lift abandonment sanctions as they are applied directly via the server.
almost 4 years ago - Ubi-Ginge - Direct link
Hi Vegeta.GX & Alfon_R6

Sorry for the delay in getting back to you.
If you had the fire skin but are now unable to access it, could you please provide us a screenshot of your Ubisoft Club reward page, showing the skin unlocked and your username and also a screenshot of your in-game skin inventory?
almost 4 years ago - Ubi-Ginge - Direct link
Hi again Alfon_R6!

As requested, can you please provide us a screenshot of your Ubisoft Club reward page, showing the skin unlocked and your username and also a screenshot of your in-game skin inventory?
almost 4 years ago - Ubi-Swaggins - Direct link
Hey Alfon_R6,

Your screenshot has not properly attached.

Can you provide us with a link to it?
almost 4 years ago - Ubi-Swaggins - Direct link
Hey Alfon_R6,

That works, but could you provide the other images my colleague asked for?

If you are not comfortable providing them in a public thread, you can reach out to our support teams on our website and provide them there.
almost 4 years ago - Ubi-Viral - Direct link
Originally Posted by Alfon_R6
what else do you need?
Hey! We can see that you have posted an image of your in-game skin selection but not the Ubisoft Club reward page as requested. Could you provide this please?
almost 4 years ago - Ubi-Viral - Direct link
Originally Posted by ChickenReaper-.
One of my friends has the fire universal gun skin but wasn't part of Rainbow Six Siege until a year ago, so how does that work?
Originally Posted by KinglyKaiser
My friend somehow got the fire skin, even though he only got the game after the release of Shifting Tides.
If you believe you are entitled to the fire skin, please provide an image showing it as unlocked in your Ubisoft Club section or alternatively reach out to us via private message here:

Facebook

Twitter

You can also reach out to us via a support ticket HERE.

Thank you.
almost 4 years ago - Ubi-Karl - Direct link
Hey SinfulPhantasma,

Thanks for reaching out, welcome to forums and I am sorry to hear about the issue you're having.

I've reviewed your ticket and after double-checking with the team, as previously advised, regrettably we would be unable to provide this reward on another platform for you, as this reward has long since passed and we can no longer review these requests.

I do apologise if this may be not the outcome you have expected.

Should you have any questions, let us know!
about 3 years ago - Ubi-Milky - Direct link
Hello TAJXXVI, thank you for getting in contact about this Skin rewarded for playing the beta.

Some players have contacted us in the past to let us know that they never received the Fire Skin or Peac*ck skin, for the Alpha and Beta test in game. Unfortunately as so much time has passed we are unable to add these to players accounts now.

Ubisoft Support are only able to add content to a players account, if they contact us in due time for the missing content, from either the current ongoing season or previous season, my apologies.