[2020] [Crash/Freeze]I can’t get past the title screen [XBOX ONE]

Hello Ossetia89! I apologize for the trouble you've experienced with Rainbow Six Siege on your Xbox. Thank you for letting me know everything you've tried on your own thus far! Do you have a digital or physical copy of the game?

Originally Posted by RemedialGlobe58
I’m having the same issue, I’m inclined to say digital because I have tried everything he has as well and haven’t gotten any luck. Mine is a digital copy.

Hey,

Do you have the game installed the Xbox HDD or a portable HDD you have connected to the console?

Thanks for the reports. We have forwarded it to the dev team but it's not possible for us to reproduce. Can you let us know what ISP's you are all using so we can see if it's something related to a specific one.

I also need to suggest to go through the connectivity troubleshooting for your chosen platform on our support site also.

Thank you so much for providing that extra bit of info! We've shared it with the team for further investigation.

Hello everyone, sorry to see the frustration this has caused many of you.

This was marked as fixed on the at the end of October after an hotfix patch on XB1.

I apologize if this has been affecting you still, I have reopened the investigation with the QA team.

Would you be able to tell us the following -

Ubisoft ID?
What platform are you playing on?
What are you doing when the game crashes?
Do you have the game saved on your internal or external hard drive?
Does the games audio cut out for a certain amount of time before the game crashes?
Do you have any special version of the XB1/How old is your XB1?
When did this crash last affect you? (Exact date/time and time zone if poss.)

Thank you for your help with this, if you can get back to us on this we will happily report this to the Siege QA team to investigate.

BILLYBOB1237265 and Ossetia89 thanks for posting I have added this to our reports.

Ossetia89 -
Internal drive means you have the game installed to your XBox's original hard drive, external means, you have the game saved on an additional har drive that you may have purchased and plugged into your console for more storage.

PS. Did you use another gamertag to play the game with other than the one connected to Ossetia89, as I cant find the time logged on your Ossetia89 account?

Hey there guys,

Sorry to see you're continuing to encounter this.

We have a guide on this here with steps to try, such as deleting your save to ensure a corrupt save isn't causing issues.

Please also give these troubleshooting steps a try to see if there are any changes, or error codes.

Let us know if you have further questions, thank you!