Original Post — Direct link
I am really satisfying with new two operators and playing very well. But, there are really serious problems while I am playing ranked match. When I played my first ranked match, me and my friends did our best and won the match. But all of our mmr didn't raise and also, we can't see any win in our match records. I thought I made a mistake at first and we just continued playing game. BUT today, I also won the match but it happened again. I and my friends are really upset now and we want our lost mmr, K/D, win rate and what is happened in UBI's server.
Also, in lobby UBI were saying us just wait to create squad and we couldn't made a squad for an hour. I tried a lot to fix it (turning the game and UPLAY off and on, and...waiting) But we finally failed to make a squad and we couldn't play game. I think it is really serious problem that I can't play the game with my friends and I'm really asking you to fix your server. I will be appreciated with quick replies
about 4 years ago - Ubi-Mark. - Direct link
Hello Operators, welcome to the forums!

Sorry to hear about your experience. This issue has been already reported and it's being investigated by our team. It looks like it's a visual glitch, but it has to be tested first. Once we have an update, we are going to let everyone know. Apologies for any inconvenience caused by this and if you have any additional questions, please let us know.
over 3 years ago - Ubi-Raziel - Direct link
Hey everyone! Sorry to read you've not been receiving MMR with some of your matches.

To help me give the correct answer, I'd like to learn a little more -

- Is anyone able to provide an image or video of their end game summary?
- Did you have "synchronising data" stuck on your screen after the match?
- Did you try restarting the game, to see if your MMR was corrected? Sometimes this is only a visual issue.

Thank you!
almost 3 years ago - Ubi-Viral - Direct link
Originally Posted by Kanye-east.TSU
same problem i won a ranked game and the mmr didnt change i even restarted the game but the mmr didnt raise wtf ubi this isnt the first time this happens
Hey, sorry to hear that you are also encountering this issue.

Do you receive any notification about your MMR being adjusted?

What is your current total MMR?
almost 3 years ago - UbiSushiVamp - Direct link
Hello, kapliger!

I am sorry to hear that you did not gain MMR that you should have gained.

Please reach out to our support team with your video clip to help look into this for you. Thanks!