[2020] Error Code 3-0x0001000B

Thank you for those details. Please try the troubleshooting steps listed here.

Originally Posted by GooeyLou86
It just started happening, did you ever resolve the issue and if you did how so?

Hey,

We recommend to check out the steps here if you are experiencing this regularly: https://support.ubi.com/en-GB/Faqs/0...iege-Xbox-One/

The server may have been having issues at the time though.

Originally Posted by Legions_Elite
The same thing happened to me recently, i managed to get it to work by switching account from the in-game menu and then switching back to the original account.

Thanks for sharing your fix, hopefully others can see this in the future

- Cheers

Hey chief4mp14,

Sorry to hear you are having issues getting online.

Have you tried the steps in this FAQ?

Thanks for getting back to me chief4mp14

What ISP are you on?

Hey there,

We are unable to provide time frames, regretfully.

Hey LaxWarrior43! I'm sorry to hear that you're having trouble with the connection in Rainbow Six Siege. Firstly, please keep in mind that every game utilizes a different online service. Though you may be able to connect perfectly fine in one game, there could still be something blocking your connection to the online services for Siege. With that being said, it would be beneficial to complete our connectivity troubleshooting guide. This guide will ensure that nothing is blocking your connection to the game's online services.

Aside from that, you could try clearing your cache. To do this, please unplug your console from the wall, wait at least two minutes, then plug it back in and restart your game. Our team at support.ubi.com would be glad to provide further assistance if needed. Thank you!

Hello ClutchGaming213! I'm very sorry to hear about the error you're receiving in Rainbow Six Siege. Can you please try clearing the cache on your Xbox? To do this, unplug the console from the Xbox, wait at least two minutes, then plug it back in and restart the game. If that does not help, please complete the connectivity guide here. Thank you!

Hello BattleCatz47! I'm sorry to hear that you're receiving this error in Rainbow Six Siege. Although you've already tried restarting your internet and Xbox, please try clearing your Xbox's cache. Do this by unplugging the console from the wall, waiting at least two minutes, then restarting the game. Afterward, if you're still having trouble, it would beneficial to complete our connectivity guide. There may be an issue with the connection between your online services and ours, and this guide will help to optimize that connection.

Hey, folks!

Sorry to hear that you are receiving this error still. We do ask that you complete our Basic Connectivity Troubleshooting - https://support.ubi.com/en-gb/Faqs/0...ainbow-6-Siege

If the issue persists after this, please let us know.

Thank you.

Hey DOCTORCUZ. I'm terribly sorry to hear that you've been receiving this error code in Rainbow Six Siege! Since power-cycling your console did not help, have you tried completing our connectivity guide for Rainbow Six Siege? Doing so will ensure that your connection to the game's online services is optimized. If that guide does not make any improvements for you, please upload a screenshot of your port forwarding configuration to our team at support.ubi.com.

Hey there, flyingsquirl88. I'm sorry to hear that you were receiving this error in Rainbow Six Siege. Have you tried completing our connectivity troubleshooting guide? This guide has incredibly helpful steps that will ensure your connection to the game's services is optimized. If you've already tried that or it does not make any improvements, please reach out to our team at support.ubi.com. Thank you!

Hey everyone! I'm extremely sorry to hear that you all were receiving this error code in Rainbow Six Siege. I'd highly suggest completing connectivity troubleshooting on your Xbox and PS4. If that guide does not help, please upload screenshots of your port forwarding configuration to our team at support.ubi.com. They'd be glad to provide more specialized assistance to get this error resolved!

Hi JeffryXD10! My apologies for this inconvenience. Can you please try clearing your Xbox's cache? You can do this by unplugging your console from the wall, waiting two minutes, then plugging it back in. If that does not help, please complete all the steps in this guide. Our team at support.ubi.com would be glad to provide further assistance if those steps do not make any improvements!

mrUzi7, I apologize for the frustration that has been caused. As I stated on another post you commented on, please let me know your case number if one was created for this instance. Thank you.

@ UpRyEzsloth - Are you still experiencing issues with the installation?

Hey there, everyone. I'm terribly sorry to hear that you're all receiving this error in Rainbow Six Siege. I'd first suggest completing our connectivity guide in full if you haven't done so already. Please complete the guide relevant to your platform!

Xbox
PS4

If you have tried completing that guide and you do not notice any improvements afterward, please upload a screenshot of your port forwarding configuration to our team at support.ubi.com. They'd be glad to provide further assistance to help get this error resolved. Thank you!

Hi CESALDO2521! I'm sorry to hear that you're experiencing this problem. If you have not received a response on a ticket you created through support.ubi.com, please let me know the case number. I'd be glad to review it further to ensure it's placed with the correct department!

Hey TechyGecko123! I'm sorry to hear that you're receiving this error in Rainbow Six Siege. I'd first suggest clearing your Xbox's cache! To do this, please unplug your console from the wall, wait at least two minutes, then plug it back in and restart your game. Afterward, if the error persists, please go through our connectivity troubleshooting guide in full. Thank you!

Hello ThickThor! I'm sorry to hear that you've been having trouble connecting to Rainbow Six Siege since Saturday. I fully understand your frustration with this! While the issue may not be with your internet solely, I do think there could stand to be some improvement in the connection between our services and yours since this has been an ongoing issue. With that being said, please complete our connectivity troubleshooting guide for Siege in full! This will ensure that the connection is completely optimized.

Please do not hesitate to contact our support team if needed!

Hello everyone,

This error code 3-0x0001000B means there is a problem with our servers. Usually you will see this while there is a outage, degradation or maintenance.

To check on our server status please use this link -
https://rainbow6.ubisoft.com/status/

If this is not the case, please try the following Siege connectivity steps for us including port forwarding -

For XB1 - https://support.ubisoft.com/en-GB/faqs/000024361
For PS4 - https://support.ubisoft.com/en-GB/fa...Siege-PS4-R6S/

If you are still having issues after following all of our connectivity steps, could you please send us a screenshot of your port forward settings and could you please answer the following questions to help us form a report -

- When did you notice this first started affecting you?
- What region do you live in?
- What platform are you playing on?
- What is you IP address if you know it?
- Who is your internet service provider?
- Are you using wired ethernet or WIFI?
- What kind of router do you use - make/model/serial no.?

Thank you.