Rainbow Six Siege

Rainbow Six Siege Dev Tracker




05 Apr

Comment
    Ubi-WheelyDuck on Steam Forums - Thread - Direct
Hey guys,

Thank you for reaching out!

At the moment, we can only support in English, French and German here.

Could you please translate your post into one of those languages so we can see how we can best help?

Otherwise, you're more than welcome to open a ticket through our Support Site[ubi.li] and an agent will get back to you in your preferred language.

Thank you!

- Ubisoft Support
Comment
    Ubi-WheelyDuck on Steam Forums - Thread - Direct
Hey guys,

Thank you for reaching out!

At the moment, we can only support in English, French and German here.

Could you please translate your post into one of those languages so we can see how we can best help?

Otherwise, you're more than welcome to open a ticket through our Support Site[ubi.li] and an agent will get back to you in your preferred language.

Thank you!

- Ubisoft Support
Comment
    Ubi-WheelyDuck on Steam Forums - Thread - Direct
Hey guys,

Thank you for reaching out!

At the moment, we can only support in English, French and German here.

Could you please translate your post into one of those languages so we can see how we can best help?

Otherwise, you're more than welcome to open a ticket through our Support Site[ubi.li] and an agent will get back to you in your preferred language.

Thank you!

- Ubisoft Support
Comment
    Ubi-WheelyDuck on Steam Forums - Thread - Direct
Hey guys,

Thank you for reaching out!

At the moment, we can only support in English, French and German here.

Could you please translate your post into one of those languages so we can see how we can best help?

Otherwise, you're more than welcome to open a ticket through our Support Site[ubi.li] and an agent will get back to you in your preferred language.

Thank you!

- Ubisoft Support
Comment
    Ubi-WheelyDuck on Steam Forums - Thread - Direct
Hey there,

Thank you for reaching out!

At the moment, we can only support in English, French and German here.

Could you please translate your post into one of those languages so we can see how we can best help?

Otherwise, you're more than welcome to open a ticket through our Support Site[ubi.li] and an agent will get back to you in your preferred language.

Thank you!

- Ubisoft Support
Comment
    Ubi-WheelyDuck on Steam Forums - Thread - Direct
Hey there,

Sorry to hear that you have been having trouble playing the game.

If this is persisting then I would recommend to complete the steps in our pc troubleshooting guide[www.ubisoft.com] in full to configure your device for the game.

Any trouble, just let us know.

- Ubisoft Support
Comment
    Ubi-WheelyDuck on Steam Forums - Thread - Direct
Hey there,

Sorry to hear that you have been having trouble playing the game.

If this is persisting then I would recommend to complete the steps in our pc troubleshooting guide[www.ubisoft.com] in full to configure your device for the game. In addition I would recommend to complete out connection troubleshooting guide[www.ubisoft.com] step... Read more
Comment
    Ubi-WheelyDuck on Steam Forums - Thread - Direct
Originally posted by Shannon: just bought rainbow six and downloaded ubisoft and everytime i launch it ubisoft asks me a cd code activation but i bought it on steam,did anyone encounter the same issue?
Hey there,

Sorry to hear that you encounter this, can I just check that you are logged into Ubisoft Connect and are running both Ubisoft Connect and Steam with admin rights? This should then link automatically.

Any trouble, just let us know.

- Ubisoft Support
Comment
    Ubi-WheelyDuck on Steam Forums - Thread - Direct
Hey guys,

Thank you for reaching out!

At the moment, we can only support in English, French and German here.

Could you please translate your post into one of those languages so we can see how we can best help?

Otherwise, you're more than welcome to open a ticket through our Support Site[ubi.li] and an agent will get back to you in your preferred language.

Thank you!

- Ubisoft Support

25 Mar

Comment
    UbiMark on Steam Forums - Thread - Direct
Hi Beaver,

Thanks for reaching out! I'm afraid that we're only able to provide support in English on these forums. Would you be able to translate your issue for me, in order for me to assist you further?

Alternatively, if you'd like to receive support in your native language, you're welcome to contact us[support.ubi.com] on our website regarding the issue. Thank you!

- Ubisoft Support
Comment
    UbiMark on Steam Forums - Thread - Direct
Hello WAY3D,

Thank you for the update.

As you mentioned integrated chip, can you please make sure to start your game with your dedicated GPU with this article?[www.ubisoft.com]

Many thanks!

- Ubisoft Support

Bug

Comment
    UbiMark on Steam Forums - Thread - Direct
Originally posted by NoirRose: the article didnt really help, i turned down the graphic settings a bit and that helped some

Thank you for the update. In this case, can you please contact our team directly with the links I provided? We'll be more than happy to investigate this further for you. Many thanks!

If you have any other questions, please let us know.

- Ubisoft Support
Comment
    UbiMark on Steam Forums - Thread - Direct
Hello Toom,

Thanks for reaching out and I'm sorry to hear about your experience.

Can you please perform all of the troubleshooting steps listed in this article?[www.ubisoft.com] This will ensure that your connection to our services is optimal.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support
Comment
    UbiMark on Steam Forums - Thread - Direct
Originally posted by LAVAT CoDeX: my friend my game not fixed please fix my game🙏🙏🙏

Hello LAVAT CoDeX,

Thank you for the update.

Can you confirm if you reached our team, as advised in my previous post, by any chance?

- Ubisoft Support
Comment
    UbiMark on Steam Forums - Thread - Direct
Hello chibiKawaii,

Thanks for reaching out and I'm sorry to hear that you were unable to find a match.

Can you please confirm your region and the server you're connected to? Have you tried changing your data centre[www.ubisoft.com], by any chance?

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support
Comment
    UbiMark on Steam Forums - Thread - Direct
Hello FireFox_GER,

Thanks for reaching out and I'm sorry to hear that you are unable to connect.

Can you please perform all of the troubleshooting steps listed in this article?[www.ubisoft.com] This will ensure that your connection to our services is optimal.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support
Comment
    UbiMark on Steam Forums - Thread - Direct
Hi there,

Thanks for reaching out! I'm afraid that we're only able to provide support in English on these forums. Would you be able to translate your issue for me, in order for me to assist you further?

Alternatively, if you'd like to receive support in your native language, you're welcome to contact us[support.ubi.com] on our website regarding the issue. Thank you!

- Ubisoft Support
Comment
    UbiMark on Steam Forums - Thread - Direct
Originally posted by FeaR_S7oRm: Hi Ubi,

I'm having the same issue,
I have a an Intel Core i9 113900K, Nvidia Geforce 4080, 2 tb of SSD and 64gb of ram, i do not think so that the problem is the specs of the PC,

Hello FeaR_S7oRm,

Thank you for the update.

Can you please confirm if you performed all of the steps I provided, by any chance?

If so, could you please contact our team on our Support Site?[support.ubi.com]
Please attach both of the following system files: Read more
Comment
    UbiMark on Steam Forums - Thread - Direct
Hello LAVAT CoDeX,

Thank you for the update.

If this problem persists, feel free to create a ticket[support.ubi.com] on our support page.

You can also contact us via social media: Facebook[www.facebook.com] or Twitter.

Our ... Read more

Bug

Comment
    UbiMark on Steam Forums - Thread - Direct
Hello NoirRose,

Thank you for the update.

Can you please confirm if you performed all of the steps provided in the article, by any chance? If so, have you reached our team directly, so we can investigate it further for you?

Many thanks and if you haver any other questions, please let us know.

- Ubisoft Support