Original Post — Direct link

Estoy teniendo un problema con Trackmania que intento poner training carga y despues se cierra el juego por favor que alguien me ayude

lo instale en Epic Games

almost 3 years ago - UbiKoality - Direct link
Hello H4ffnung! Do you have any screenshots or videos from when this happened? I'd be glad to get it reported for you!
almost 3 years ago - EA_Kent - Direct link

Hi @nikolassominguez

When you have a chance can you try resetting the password for your EA Account to see if that helps? That will usually help get around the "invalid account" error message. For more details on how to reset it check out the EA Help website


If you're still getting the same error message after that I'd recommend getting in touch with the EA Help team so they can pull up your account and take a look. You can find more information on how to set up a case with them over at the EA Help website. You can also speak with them over Facebook or Twitter as well if you prefer. 




almost 3 years ago - Ubi-Houck - Direct link
Hi Spartan_1!

Thanks for reporting this issue.

To help us investigate, could you provide us with video of the issue and then the map of your location?

over 2 years ago - Ubi-Mark. - Direct link
Hello Ms.Lexi_,

Thank you for bringing this to our attention! Can you please verify your game files? We'd be happy to discuss things further with you over on our new forums. These forums for the game have been discontinued, so we won't be assisting players further here in the future. Thank you!
about 2 years ago - CO_Avanya - Direct link
There hasn't been an update to the game since June, so any updates applied by Steam will be mod related.

Does it also happen if you add the launch options -noWorkshop and -disableMods to Steam and test on a new city?

How To Set Launch Options
  • Right-click on the game title under the Library in Steam and select Properties.
  • Enter the launch options you wish to apply in the box (be sure to separate each code with a space) and click OK. Should look like this:
    -noWorkshop -disableMods
  • Close the game's Properties window and launch the game.
about 2 years ago - CO_Avanya - Direct link
Originally posted by sh: same here, since this morning. did not add or updated any mod. CS started to load while "updating steam", and thats it - black screen and the game won't load.

Looks like the launcher updated and had an issue in the process. Please try the steps described here:

almost 2 years ago - Gunfire Reborn - Direct link
almost 2 years ago - /u/EA_HighCommand - Direct link

The team is aware and already looking into it.

over 1 year ago - Ubi-Nacho - Direct link

@newtomb96709 Hey there.

Sorry to hear about the problems you're having with this quest.

Can I confirm that the most recent update has been downloaded and installed?
Does this issue remain after saving the game, closing and reloading? Failing this would you be able to try restarting the console too?

Thank you.

over 1 year ago - EA_Kent - Direct link

Hi @Bobjeck123


There are a few things we can try which could help out with this. 


The best place to start off would be with the basic connectivity troubleshooting steps from the EA Help website to see if that helps. If it keeps happening after that please let me know. Thanks! 

over 1 year ago - /u/thedeanhall - Direct link

Try return back to character screen and then rejoin the drop. This happened to me, it’s when all the initialisation data hasn’t happened. Post back if that works for you!

over 1 year ago - Ubi-Mushy - Direct link

Hi @thicgran, welcome to discussions and apologies for the late reply. I'd be happy to look into this issue for you.

Have you been able to access the River Raids on that save in the past? If so, did this issue start after coming back from a raid or completing a certain quest?

Additionally, are you running game version You can check your game version on the main menu for the game.

12 months ago - Ubi-Froggard - Direct link

Hey @gabriel_yuri

You have posted this on the English forums, so please could you translate your post if you are OK with receiving responses in English on here?

Alternatively, we have other language forums that you can locate at the bottom right of the page, just click on "English" to see a drop down menu to be taken to the other language forums we have support available on. 

11 months ago - Ubi-Auron - Direct link

Hi @hjaer and welcome to the forums!

I'm sorry to hear to hear you are experiencing this problem. We are currently investigating this - as soon as we will have an update, we'll post it in our Megathread  about this issue, so keep an eye on it!

4 months ago - AndrewT - Direct link
As I said in your other thread, you need to check the Bug Reports forum for similar reports. We in tech support can do nothing about bugs, especially in the console edition.  
2 months ago - UbiMark - Direct link
Hello NoirRose,

Thanks for reaching out and I'm sorry to hear that you are experiencing freezes.

Can you please try the troubleshooting steps in this article[support.ubi.com]? It will help to eliminate any potential software conflicts.

If the issue persists, could you please contact our team on our Support Site?[support.ubi.com]
Please attach both of the following system files:
You can also contact us via social media: Facebook[www.facebook.com] or Twitter.

It will help our Customer Support team to investigate this further for you. If you have any additional questions, please let us know.

- Ubisoft Support
2 months ago - UbiMark - Direct link
Hello NoirRose,

Thank you for the update.

Can you please confirm if you performed all of the steps provided in the article, by any chance? If so, have you reached our team directly, so we can investigate it further for you?

Many thanks and if you haver any other questions, please let us know.

- Ubisoft Support
2 months ago - UbiMark - Direct link
Originally posted by NoirRose: the article didnt really help, i turned down the graphic settings a bit and that helped some

Thank you for the update. In this case, can you please contact our team directly with the links I provided? We'll be more than happy to investigate this further for you. Many thanks!

If you have any other questions, please let us know.

- Ubisoft Support
2 months ago - Ubi-Keo - Direct link

Hi @FraelVillePlay apologies for the late response.

I'm afraid that we can only assist you in English on this forum. I can see that prohjort has replied back to you.

If you require any further assistance, could you please reply in English.

Alternatively, you could create a support ticket and our Customer Support team will assist you further.

8 days ago - /u/Kendja - Direct link

Can you share your computer specs?

Is there any recording software that you have installed? Anything that could be related to cursor?

Did it start to happen after the last update?

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