Rainbow Six Siege Dev Tracker

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Hey,

If you feel you have been wrongly banned, please create a case on the support website[support.ubi.com] so we can look into this for you?

Thanks

- Ubisoft Support

Hey Minty,

Please check out the following guide for help with manually setting your data center: https://support.ubi.com/en-US/Faqs/000024723/Rainbow-Six-Siege-Manual-Datacenter-Selection

- Ubisoft Support

I've not had any notification that the maintenance is over yet. When it is, it will be communicated on the official R6S Twitter. I'll also do my best to update the threads.

- Ubisoft Support Team

Originally posted by DirtyDeedsDoneDirtCheap: https://twitter.com/Rainbow6Game/status/995953254709293056

Thanks for posting, yes there is currently an ongoing general infrastructure maintenance which is affecting connection to the servers. It should only last a few more hours if all goes according to plan!

- Ubisoft Support Team

On R6Fix, players of Rainbow Six Siege can provide bug reports for the game by:

• Reporting on issues encountered while playing Rainbow Six Siege
  
• Trying to replicate issues reported by other players
  
• Prioritizing issues to determine which issues to investigate first

To report a bug, click here.[r6fix.ubi.com]

For more information, consult the R6Fix FAQ page.[r6fix.ubi.com]

Hi there :)

Don't worry.

If you go here, you should be able to see it. Sorry we did not mention this to you prior: Open Steam > Click on your username on the top right > Account details > View purchase history

- Ubisoft Support

No worries guys, glad you've seen some improvements :D
- Ubisoft Support Team

Originally posted by Matt:

Originally posted by Ubi-Bandicoot: Hey,
One tip that can help with this apart from adjusting settings like Matt said is to try the following: Go to the .exe file in your Steam directory ({Drive letter}\Program Files (x86)\Steam\steamapps\common\{) and then right click it, select Properties, Compatibility and tick 'Disable fullscreen optimizations'.
- Ubisoft Support Team

Hello Bandicoot,

Real question here - this is the first mention of this f...

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Hey,
One tip that can help with this apart from adjusting settings like Matt said is to try the following: Go to the .exe file in your Steam directory ({Drive letter}\Program Files (x86)\Steam\steamapps\common\{) and then right click it, select Properties, Compatibility and tick 'Disable fullscreen optimizations'.
- Ubisoft Support Team

Originally posted by Luciard: i already tried, and restarted my laptop too, but still, it's not showing

Luciard, can you confirm if your display picture that is not showing is the same one used as your Steam display picture?

- Ubisoft Support

Hey there,

This change can take a little while to show.

Are you still experiencing the issue?

- Ubisoft Support

Hey,

If you send me your Uplay username I can take a quick look but yes there's no way to tell currently if it was for an operator you don't have.

- Ubisoft Support Team

Thanks for confirming that.

I have passed this onto the team for investigation.

- Ubisoft Customer Support

Originally posted by Charizard-X: u guys also have the same problem
?

Hey there,

Can you confirm exactly what the issue is? Is this only affecting the chat in the Uplay client? Or is this affecting game chat also?

Thanks.

- Ubisoft Customer Support

Hey,

Can you please create a case on the support website[http//%26quot%3Bhttps] and submit your DxDiag and MsInfo[http//%26quot%3Bhttps] files for further investigation. Thanks!

- Ubisoft Customer Support

Thanks for the feedback, Torean.

I personally feel like this could be an interesting addition and would provide some insightful information to the player.

I will submit this suggestion to the team in my report.

Originally posted by Blue_Knight: Hey, have you fixed this. I'm having the same problem with Rainbow Six Siege

A good place to get help would be support[support.ubi.com]. We can help you troubleshoot what might be causing it, as well as help you find a good fix.

I don't believe it should appear there, as it's a service and not a software.

- Ubisoft Support