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25 Feb

Creating squad stuck

Comment
    UbiMark on Steam Forums - Thread - Direct
Hello 123,

Thank you for the update and I'm glad to hear it!

There was a server issue that was already resolved, however, I want to make sure that anyone affected by this outage is able to connect again :)

- Ubisoft Support

i cant find a match

Comment
    UbiMark on Steam Forums - Thread - Direct
Hello zners,

Thanks for reaching out and I'm sorry to hear that you were unable to find a match.

Can you please confirm the server you're connected to and your location, so we can have a look? Additionally, what times are you usually logging into the game?

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support

Game freezes and crashed out of nowhere

Comment
    UbiMark on Steam Forums - Thread - Direct
Hello Operators,

Thanks for reaching out and I'm sorry to hear that you are experiencing crashes.

Can you please try the troubleshooting steps in this article[support.ubi.com]? It will help to eliminate any potential software conflicts.

If the issue persists, could you please contact our team on our Support Site?[support.ubi.com]
Please attach both of the following system files: Read more

Servers are down if you're wondering why it taking so long to find a match

Comment
    UbiMark on Steam Forums - Thread - Direct
Hello everyone,

Thanks for reaching out and I'm sorry to hear that you were unable to connect.

Can you please confirm if you're still experiencing this issue? If so, can you please provide us with more details, so we can have a look?

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support

LATENCY AND FPS ERROR IN GAME???

Comment
    UbiMark on Steam Forums - Thread - Direct
Hello kelvinnzzz,

Thanks for reaching out and I'm sorry to hear about your experience.

Can you please perform all of the troubleshooting steps listed in this article?[www.ubisoft.com] This will ensure that your connection to our services is optimal.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support

Servers have ♥♥♥♥ them selves again..

Comment
    UbiMark on Steam Forums - Thread - Direct
Hello Operators,

Thanks for reaching out and I'm sorry to hear about your experience.

Can you please confirm if you're still experiencing any connection-related issues? If so, can you please provide us with more details, so we can investigate it for you?

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support

幹

Comment
    UbiMark on Steam Forums - Thread - Direct
Hi olianstar2,

Thanks for reaching out! I'm afraid that we're only able to provide support in English on these forums. Would you be able to translate your issue for me, in order for me to assist you further?

Alternatively, if you'd like to receive support in your native language, you're welcome to contact us[support.ubi.com] on our website regarding the issue. Thank you!

- Ubisoft Support

can't join friends

Comment
    UbiMark on Steam Forums - Thread - Direct
Hello ✪ leroy,

Thanks for reaching out and I'm sorry to hear about your experience.

Can you please confirm if you're still experiencing this issue? If so, can I kindly ask you to provide us with a screenshot/video of this occurring, so we can investigate it further for you?

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support

CANT JOIN FRIENDS

Comment
    UbiMark on Steam Forums - Thread - Direct
Hello septembersveryown,

Thanks for reaching out and I'm sorry to hear about your experience.

Can you please confirm if you're still experiencing this issue? If so, can I kindly ask you to provide us with a screenshot/video of this occurring, so we can investigate it further for you?

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support

Creating squad stuck

Comment
    UbiMark on Steam Forums - Thread - Direct
Hello Operators,

Thanks for reaching out and I'm sorry to hear that you were unable to create squads.

Can you please confirm if you're still experiencing this issue, so we can investigate it for you?

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support

cant invite/join friends

Comment
    UbiMark on Steam Forums - Thread - Direct
Hello Operators,

Thanks for reaching out and I'm sorry to hear about your experience.

Can you please confirm if you're still experiencing this issue? If so, can I kindly ask you to provide us with a screenshot/video of this occurring, so we can investigate it further for you?

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support

problem authenticating the ownership of this product ???

Comment
    UbiMark on Steam Forums - Thread - Direct
Hello Kali,

Thanks for reaching out and I'm sorry to hear that you are unable to start your game.

This error means that you're trying to start your game from the wrong Ubisoft account, where the game hasn't been originally activated.

If this problem persists, feel free to create a ticket[support.ubi.com] on our support page.

You can also contact us via social media: Facebook[www.facebook.com] or ... Read more

24 Feb


23 Feb

BEWARE OF USER TROLL "WHOO-.-M33"

Comment
    Ubi-oof on Forums - Thread - Direct

Hey @Khwfw!

To clarify, reporting in-game is the best and easiest option. Every report submitted with the in-game report tool goes directly to the Siege team and they review everything that way.🔥

How come there is no bug report/tech issues subforum?

Comment
    Ubi-oof on Forums - Thread - Direct

@PeasantGunner Please refrain from resurrecting threads from almost two years ago. This thread will be locked since the original issue was resolved.

MOVED: Friend on PS4 not shown as in game

Comment
    Ubi_Massilia on Steam Forums - Thread - Direct
Hello friends !

Thank you WreckerALeX for the information provided to Tyro533 , you are absolutely right !

If you have any other questions, feel free to ask and we will do our best to help you.

- Ubisoft Support



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