Rainbow Six Siege

Rainbow Six Siege Dev Tracker




22 Feb

Comment
    Ubi_Noctallyo on Steam Forums - Thread - Direct
Hey guys,

Thanks for the reports so far, we are currently running an investigation about the crosshair flickering issue. Though, it is yet unknown if the sky graphical glitch is linked, and if it is related to the latest Nvidia drivers or not.

Therefore, we would need to escalate it to the dev teams. Beforehand, we would need to isolate anything that could trigger these behaviours. We highly encourage you to try the steps mentioned in this article[www.ubisoft.com] first.

While we appreciate you might have already updated everything listed, I'd recommend giving a new go for the Nvidia drivers by choosing "Custom (Advanced)" and ticking the "Per... Read more

21 Feb

Comment
    UbiMark on Steam Forums - Thread - Direct
Hello L14505,

Thanks for reaching out and I'm sorry to hear about your experience.

Can you please confirm which drivers are you currently using? Are you able to share a short video with us, so we can have a look?

Mamy thanks and if you have any additional questions, please let us know.

- Ubisoft Support
Comment
    UbiMark on Steam Forums - Thread - Direct
Hello Operators,

Thanks for reaching out and I'm sorry to hear that you were unable to connect.

Can you please confirm if you're still experiencing any connection issues at the moment, so we can have a look?

Many thanks and if you have any additional questions, please elt us know.

- Ubisoft Support
Comment
    UbiMark on Steam Forums - Thread - Direct
Hi there,

Thanks for reaching out and I'm sorry to hear that you are experiencing an authentication error.

This error usually means that you are trying to start your game from the wrong Ubisoft account, where your game hasn't been originally activated.

If this problem persists, feel free to create a ticket[support.ubi.com] on our support page.

You can also contact us via social media: Facebook[www.facebook.com] or ... Read more
Comment
    UbiMark on Steam Forums - Thread - Direct
Hi AKHUENNY1,

Thanks for reaching out! I'm afraid that we're only able to provide support in English on these forums. Would you be able to translate your issue for me, in order for me to assist you further?

Alternatively, if you'd like to receive support in your native language, you're welcome to contact us[support.ubi.com] on our website regarding the issue. Thank you!

- Ubisoft Support
Comment
    UbiMark on Steam Forums - Thread - Direct
Hello cnsnnt,

Thanks for reaching out and I'm sorry to hear about your experience.

Can you please confirm if you tried reinstalling your game, by any chance? Secondly, can you please confirm if your Ubisoft Connect is up to date? You can find the latest version with this link.[ubisoftconnect.com]

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support
Comment
    UbiMark on Steam Forums - Thread - Direct
Hello Dolbaebka,

Thanks for reaching out! I'm afraid that we're only able to provide support in English on these forums. Would you be able to translate your issue for me, in order for me to assist you further?

Alternatively, if you'd like to receive support in your native language, you're welcome to contact us[support.ubi.com] on our website regarding the issue. Thank you!

- Ubisoft Support
Comment
    UbiMark on Steam Forums - Thread - Direct
Hello 击败叫我911~teddyboy,

Thanks for reaching out and I'm sorry to hear that your game keeps crashing.

Can you please try the troubleshooting steps in this article[support.ubi.com]? It will help to eliminate any potential software conflicts.

If the issue persists, could you please contact our team on our Support Site?[support.ubi.com]
Please attach both of the following system files: Read more
Comment
    UbiMark on Steam Forums - Thread - Direct
Hello mcchicken,

Thanks for reaching out and I'm sorry to hear that you are unable to start your game.

Can you please provide us with your full PC specs, so we can have a look?

Secondly, can you please try the troubleshooting steps in this article[support.ubi.com]? It will help to eliminate any potential software conflicts.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support
Comment
    UbiMark on Steam Forums - Thread - Direct
Hello

Thanks for reaching out and I'm sorry to hear that you are experiencing an issue with our website.

I just checked it out on my end and it seems to be working fine.

However, as you're experiencing this issue, can you please perform all of the troubleshooting steps listed in this article?[www.ubisoft.com]

Many thanks and if you have any additional questions, pleas... Read more
Comment
    UbiMark on Steam Forums - Thread - Direct
Hello Ferdy Sambo,

Thanks for reaching out and I'm sorry to hear that you were unable to connect.

Can you please perform all of the troubleshooting steps listed in this article?[www.ubisoft.com] This will ensure that your connection to our services os optimal.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support
Comment
    UbiMark on Steam Forums - Thread - Direct
Hello Kang Besi Tua,

Thanks for reaching out and I'm sorry to hear that you were unable to connect.

Can you please perform all of the troubleshooting steps listed in this article?[www.ubisoft.com] This will ensure that your connection to our services os optimal.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support
Comment
    UbiMark on Steam Forums - Thread - Direct
Hello Max the Magician,

Thanks for reaching out and I'm sorry to hear about your experience.

Can you please try the troubleshooting steps in this article[support.ubi.com]? It will help to eliminate any potential software conflicts.

If the issue persists, could you please contact our team on our Support Site?[support.ubi.com]
Please attach both of the following system files: Read more