Hearing the cries of your player base when something has gone really wrong
This subreddit, while a valuable resource, does not represent the community as a whole. The conversation around the Casual changes we made on this sub is pretty different when compared to the conversation on Twitter, and elsewhere.
From your top post:
this is our hobby, it’s our competitive outlet with absolutely zero alternative in the genre. We have no place to go. That should be treated as something precious
This, right here, is exactly why we made the changes to Casual. While Casual matches aren't nearly as serious as Competitive, they shouldn't be treated as disposable, either. Whether you're answering the door, or quitting out because you went down one goal with three minutes left on the clock, leaving teammates to hold the bag when you bail is pretty unfair to them, and it affects quality of play. Sometimes...
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