@JordWasTaken We're taking this into account for what will be done as compensation. We will share more details on this once the issues have been resolved.
@Creative_Ape1 Yes, we will do right by anyone impacted by this downtime.
We will share more information about compensation once the issues have been resolved.
We'd like to share an update from Mod Warden regarding the ongoing server login issues.
Read more here:
As always, thank you for your continued patience.
@defiance_RTM No ETA yet, sorry. We'll be sharing news soon.
@Alertinformed Hi, indeed, the Rex Matriarchs update is postponed while we resolve this situation. We'll share more info on when to expect this content once everything is fixed.
@chrisgemmo_ Hi, our teams are continuing to work on fixing the issues. We'll share more news soon.
@HoneyBri4 Hi, our teams are continuing to work on the problem. We'll share more news soon, keep an eye on our website.
And thanks for your patience!
@juullez And thank you for your patience and understanding ;)
@VialOfIvy @Joreftw Hi, all RuneScape teams are currently actively working on resolving this issue and getting everyone playing. We understand how frustrating it can be, and we'll keep you posted with any further news as soon as possible.
@Axx931 Hi, all RuneScape teams are still working on the problem. We unfortunately do not have any update to share at the moment, but we'll keep you posted with any further news as soon as possible.
@Joreftw Hi, our teams are still working on solutions to get everyone playing as soon as possible.
We will communicate any key updates as they happen.
@DeepSpaceRat Hi, our teams are still working throughout the weekend on solutions to get everyone playing as soon as possible.
We will communicate any key updates as they happen. Thanks for your continued patience and understanding.
@NikbeenV And thank you for your continued patience. We'll keep you posted with any further news as we have it!
@GMackender @JagexSupport @OldSchoolRS Hi, sorry about that. Our teams are working throughout the weekend working on solutions, so please hang tight.
@IVplaysgames @iSIR14 Hi, we have no expectations that accounts will be lost or remain permanently stuck.
@RoozardRoo @RoozardRoo You can expect a response from our support teams in the coming days as we continue our work to resolve this issue. Rest assured we'll share more news when we can!
Work to resolve the ‘Log-In Error’ situation has been continuing throughout today as our team works to find a solution to get everyone playing.
Head to our newspost for our latest situation update. We truly appreciate your continued patience.
🔊 If you are unable to login, please only submit one report at
Submitting multiple tickets will result in longer wait times.
Thank you for your patience - we'll share more updates when we can.
Also, we have made the decision to postpone Monday’s Game Update in order to pour all our efforts into resolving this issue.
Our priority is restoring access for all players. As soon as we have a new release date, we'll let you know.
More info:
Thanks for bearing with us over the course of today as we worked towards getting a more substantial update on the situation that’s still affecting some of you.
Please make sure you read this update: