@JoaquinRoybal Hi, the structure of our accounts system means that a small number of affected players are also unable to log-in to Old School until the restoration work is completed.
@odisho1996 As soon as we can!
We've now disabled access for all accounts mentioned yesterday. If you are part of this group, you should see an error message "Invalid email or password" or "Single Sign on fail" when trying to log in.
We'll keep you updated as we move forward. Thank you for your understanding.
We're currently moving towards the next phase of our plan to restore accounts. As part of this work, we'll need to disable access to selected accounts beginning March 11th. To discover if you're impacted, check your emails and click here for more: https://t.co/6PzSSQWVI3
@IVplaysgames No problem at all! Thanks for your understanding and patience :)
@odisho1996 We don't expect that to be the case. We’ll be as thorough as possible to make this work!
@vad241 It's just a shorter way to say players who were impacted by this incident but have since at some stage been able to log-in :)
The Twitter character limit has its flaws...
We're currently moving towards the next phase of our plan to restore accounts. As part of this work, we'll need to disable access to selected accounts beginning March 11th.
To discover if you're impacted, check your emails and click here for more:
@DennisAlphaWolf Thank you, that's really appreciated :)
@chapinin Hi, not at the moment sorry. Our teams are continuing to work on getting those affected back in game.
@killerskoi Hi, we would advise not to try to log in while we work on resolving the issue. You most probably won't see a change and have the "Error loading your profile" message anyway.
@TheCaseyGlenn Hi, thank you for your understanding and patience. Your account is safe, we're going to take care of it :)
@NADhimself If you've lost progress, please fill a support ticket here and make sure you tick "I've lost significant progress":
@rsnleserenity And thank you for these kind words :)
🔴 17:00 Game Time | Login Issue Discussion
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Tune in for an update from our top management on the Login Lockout issue. We will also be answering the most pressing questions raised within the community over the last hours.
@mjuulle Hi, we will compensate all players affected accordingly. More details will be shared on that once we've solved the current issue.
@Robin_G_198 It shouldn't no. Merging your saves with telemetry data should fill the gap.
@ThierriEnry Hi, there will be compensation. We will do right by anyone impacted by this downtime, but currently our sole focus is getting those affected back playing.
@Reeceprice1 Hi, if you are unable to login, please submit a report at . This ensures you'll receive email updates on the status of the issue, and our Player Support team will be in touch as soon as possible.
@Thereal16561931 We are confident telemetry data will fill the gap in character progress. It'll be a matter of time to stitch it all together.
@mikelkaleis Hi, there will be compensation for all accounts affected. We'll give more details on that once the issues have been resolved.
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