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I'm sure Shauny's relieved to not have to be dealing with this, if he even still plays rs after his post about hero pass a few months ago.
Truth be told I haven't played since my post, there's nothing that entices me to come back :/
I'm sure Shauny's relieved to not have to be dealing with this, if he even still plays rs after his post about hero pass a few months ago.
Truth be told I haven't played since my post, there's nothing that entices me to come back :/
i think the whole problem is that runescape isnt going anywhere
Poor choice of words on my part, sorry - not had my coffee yet, can you tell?
Is RuneScape 3 doomed?
Well, any project I'm attached to is doomed, if you think about it. But in the other sense, no - RuneScape isn't going anywhere.
Needed to read this thread this morning - very kind words in here, was not expecting this. Too kind!
There is good content coming, some that’s locked in enough to share now, and a lot more in the works that’s not quite ready to discuss yet. And some properly exciting ideas in there too.
We are being particularly cautious about making commitments that might still change shape or dates that might slip.
Gotta be the Firemaking Pendant, surely? 3!
Read moreThis isn't all on your shoulders. Anyone with half of a brain can realize you are going to say what you can within the restraints of your "superiors". You are in a winless position unfortunately. No matter what you say you will be criticized. Hell I have personally criticized you for "just making joking comments". Until I realized your hands are tied and I apologize for that. We need a clear direction. I know dates are hard to keep but any time they are it seems rushed then pushed back with no other mention of it. People also ask about the most miniscule changes but to them it is important. But a large majority of us just want some type of roadmap. We all know Hero Pass was the 2024 content. It got scrapped so someone should have the backbone to just come out and tell us that. Fine, they screwed up, let's move on with new content. These patch weeks are not content. Fixing mistakes that were made by devs or whoever is exactly that. Not content. The answer from Jagex can not keep bei...
Very kind of you to say. I disagree about Hero Pass there - but I will happily pass your feedback on. Have a great one!
You should put up a lightning post comment when you post weblinks
Contain the negativity to 1 comment chain
Something like "post negativity here"
Isn't that what happens under all of my posts anyway? 😂
I do like having centralised feedback, but not sure I like the idea of "angry player feedback lightning rod/rage room" threads. We should try and make sure we're centralising feedback in one place and making it constructive.
At this point it's easier to leave them up until Christmas.
Bank owner is a super lazy guy
This is wild. It should 100% be on Jagex to vet out the partnered companies for scams instead of asking your playerbase for evidence of being scammed after they've already been scammed
The reason I ask is exactly that - we partnered with RevU for the exact purpose that we vetted them, as is my understanding. Then, to see a wave of people citing that they've been "scammed" or not paid out is really concerning to me, and I want to flag this up to the relevant people to make sure that we're scrutinising this further.
I'm happy to spend time (one comment gave a ballpark figure saying it would take an hour) to do a few surveys and see how many pay out, but I might just hit the right filters for the survey so I don't want my personal viewpoint to supercede the complaints I'm hearing that sound pretty impassioned and certain.
honestly doom, if I have to tell you more how to do your job, I could be earning 30k a year rather than you.
get on it.
You're gonna do great, I can sense you'd be a natural at this!
Have the day you deserve.
One issue I personally have is certain surveys will make you fill out the actual survey, then only at the very end they'll tell you "Sorry, you're not the right candidate". So you just filled out an entire survey for nothing, and it happens way too often unfortunately
Good to know, happy to pass that feedback forward to see if there's a way to more quickly "screen" suitable survey respondents to mitigate the time spent on a survey before you get that kind of decision. Thanks for this!
u/JagexDoom any way you can address this? nearly all of your partnered companies are without a doubt scamming your customers
Would be interested to hear more about this - do you have particular evidence of any companies in particular? Happy to pass feedback to the team about this one but I'd have to ask for specifics. From a quick read through the comments here, the general response appears to be folks not being the right fit for a survey, or experiences with a previous partner company.
Again, happy to investigate particular instances or pass the feedback on - we just wanted to highlight the promotion going on allowing players to pick up extra keys in this instance to see if it reflected in a change in the number of users using the "Earn Keys" feature. It's useful data for us, but so is feedback/evidence to the contrary.
Thank you! DM sent.
Feel free to drop me an inbox message too - Reddit Chat does not want to open today which is very annoying!
Please drop me a message/inbox/PM with screenshots, happy to investigate this for you.
Doom, I hesitate to tell you how to do your job. These are my takes from someone who never worked in CM
- be more proactive rather than reactive
- re-establish weekly streams with community engagement
- stop apologising for jagex's crap and don't promise shit you can't do. start winning small battles and present them as a win
- more youtube shorts snipping out the update notes. 1 a day will help accumulation and retention of players. Currently rs official youtube is full of ancillary crap shorts. make it more relevant
Happy to speak to these, if I can: