Second Extinction

Second Extinction Dev Tracker




03 Nov

Comment
    Drennon on Steam Forums - Thread - Direct
Hello,

Could you please contact me to report this? I'd like to know more about what's going on such as error codes, how the game disconnected exactly (did you go to main menu, game crashed, etc.), could you rejoin the game?

Contact me here to report it, please - https://support.secondextinctiongame.com/hc/en-gb/articles/360017249719-Report-a-bug
Comment
    Drennon on Steam Forums - Thread - Direct
Hey,

Absolutely we want to add some new dinosaurs to the game! We're constantly getting community feedback and planning some new dino releases!

30 Oct

Comment
    Drennon on Steam Forums - Thread - Direct
Hey,

We are constantly monitoring multiplayer and network related issues and are constantly working to improve it. If you have a specific error message that pops up, please feel free to contact me over on the support page. https://support.secondextinctiongame.com/hc/en-gb/articles/360017249719-Report-a-bug

I might be able to understand better on what's going on with an error message and more detailed insight.
Comment
    Drennon on Steam Forums - Thread - Direct
Hello,

Could you please report this bug here with as much information as possible? https://support.secondextinctiongame.com/hc/en-gb/articles/360017249719-Report-a-bug
Comment
    Drennon on Steam Forums - Thread - Direct
Originally posted by Moni: close it with task manager and try launching it again, i have to do it like 4 times for the game to load up. also Alt+Enter to make it windowed helps it load for me. Fullscreen gets stuck on the dev splash screen.
Hello Moni,

Does this happen to you every time you try to load the game?
Comment
    Drennon on Steam Forums - Thread - Direct
Originally posted by zerrierslizer0: i've just read through all of the trubleshoot's on the page you linked and i would send a crash report without hesitation IF i had one. the game doesnt create one for me and i have no idea why. as i mentioned in the main post, the crash reporting popup after game crash also crashes when i hit "send report" or whatever it said. i have looked through the files time and time again after posting as well as before to find the crash dump files, but nada. there is nothing. and it kinda scares me tbh. i'll keep from playing the game for a little while and try and cold restart my PC. clean reboot it for a more stable performance so that it may give results either without crashing or atleast give me a crash report. ...
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29 Oct

Post
    Anaïs on Steam - Thread - Direct
Hello, Extinction Elites!

It’s been two weeks now (wow) since we launched the game in Early Access. The reception has been incredible, and it’s been amazing to see how you have responded to the game.

Launching a game is equal parts exciting and terrifying, as we both get to see your reactions to shooting dinosaurs first hand, but also need to face performance unknowns that come with the myriad of PC builds and configurations that are out there. While things went smoothly, it’s not to say everything went perfectly. Our last two patches were meant to hopefully fix most of the issues that caused problems. With that said, anyone who is experiencing crashes, load errors, and other performance problems should reach out to us via Customer Support so we can try to find a solution. Please be patient with us - we are a small team, after all, and our poor QA team is juggling a lot currently.
Ultra-wide support (i.e., 21:9 resolution) was an unfortunate oversight on our part,... Read more
Post
    /u/ on Steam - Thread - Direct
: You can find the details for this event on the announcement page [url=https://steamcommunity.com/ogg/1024380/announcements/detail/2941374083282746724]here[/url].
Comment
    Drennon on Steam Forums - Thread - Direct
Hello,

It sounds like a bug. Please report it if you can, here: https://support.secondextinctiongame.com/hc/en-gb/articles/360017249719-Report-a-bug.
Comment
    Drennon on Steam Forums - Thread - Direct
Hello,

What FPS are you currently getting in the game?
What graphics presets do you have enabled now?
Are you using v-sync? If so, it will likely hurt your FPS.
Comment
    Drennon on Steam Forums - Thread - Direct
Originally posted by zerrierslizer0:
Originally posted by Drennon: Hello,

Please refer to the troubleshooting guide as to how to deal with crashes here: https://support.secondextinctiongame.com/hc/en-gb/articles/360016921920-Game-is-crashing-or-won-t-load.

If nothing helps, then please refer to st...
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Comment
    Drennon on Steam Forums - Thread - Direct
Hello,

This is something that's been discussed internally and we're looking for the best way to handle it. There have been different suggestions brought up, but if anybody has additional ones, please don't hesitate to let us know.
Comment
    Drennon on Steam Forums - Thread - Direct
Originally posted by Devil:
Originally posted by Drennon: Hello,

Have you tried to pair it via steam? Is it working for other games? If you need additional help, please don't hesitate to let me know.

Yeah it's paired through steam, works for all my other games i play, thanks for replying.


Originally posted by ...
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Comment
    Drennon on Steam Forums - Thread - Direct
Hey,

I'm sorry to hear that you're experiencing this issue. Please refer to this support article https://support.secondextinctiongame.com/hc/en-gb/articles/360016921920-Game-is-crashing-or-won-t-load
Comment
    Drennon on Steam Forums - Thread - Direct
Hey,

If you are experiencing bugs with drops, please fill out a bug report and contact me. I'd like to discuss it further in-depth. Contact me here: https://support.secondextinctiongame.com/hc/en-gb/articles/360017249719-Report-a-bug
Comment
    Drennon on Steam Forums - Thread - Direct
Hello,

Could you please share if you are getting disconnected back to lobby or full game is crashing? Are you receiving any error messages?
Comment
    Drennon on Steam Forums - Thread - Direct
Hello,

Please refer to the troubleshooting guide as to how to deal with crashes here: https://support.secondextinctiongame.com/hc/en-gb/articles/360016921920-Game-is-crashing-or-won-t-load.

If nothing helps, then please refer to step 5 and contact us.