Second Extinction Dev Tracker

Hi Extinction Elites,
Below you will find a list of the top issues we are aware of and working on in Second Extinction. Please continue to report the bugs and issues you encounter via [email protected]. It’s greatly appreciated and helps us out in making the game better.

ABILITIES & PERKS - The 'Split Warhead' weapon perk is inconsistent with its description
- Artillery Cannon does no damage when equipping the perk "Direct Impact"
- The 'Sluggish' weapon perk is inconsistent with its description
- The 'High Velocity Rounds' perk does not affect the Assault rifle

AUDIO - Several audio issues regarding dialogue overlapping and sound effects
- Sometimes sounds can get broken

CONTRACTS - Sometimes the kills are not credited for contracts when using the Slug shot modifier (Assault rifle)
- Trigger Happy contract sometimes works only if the player completes it wi... Read more

Originally posted by Plumpman: I checked in that folder and my settings.json is definitely created. I haven't tried changing the preset since the latest patch. I'll give it a shot to follow up

Hello,

Please let me know what happens. Feel free to contact me at the support page.

Originally posted by Saturn Return: I can see why it is happening though.

Once you reach the server room and trigger the server lockdown timer - that timer is counting down whether you are alive or not and once it reaches 0 it triggers the objective to leave the Black Site facility.

Now if you die at any point before you trigger the server lockdown timer you can respawn outside the facility and make your way inside again. No problem there.

But if you die during the countdown or after, before completing the objective of leaving the facility, you are stuck in the respawn screen and forced to go back to the main menu. Losing all progress for that mission/session in the process.

It sort of makes sense in a wa...

Read more

Hello,

Could you please contact me at https://support.secondextinctiongame.com/hc/en-gb?

I would like to troubleshoot this further.

Hey,

I'm glad that it was resolved for you! If I was that support guy, then you're welcome as well!

Have fun blasting some dinos. :D

Hello,

I'm sorry to greet you with bad news, but unfortunately that promotion was only available the first week of the game's launch.

Hey,

Thank you very much for reporting this bug. Could you please contact us at https://support.secondextinctiongame.com/hc/en-gb?

I would really like to know more about it.

Hey,

Can everybody who's experiencing problems please answer a few questions?

1. Are you trying to find random players?
2. Are you getting any error messages?
3. Are you able to invite your friends?
4. Are you able to join your friend's games?
5. How long has this been active for you?
6. Was it working before or has always been problematic?

Hey,

You need an active internet connection to play this game. Hope that answers your question.

Hello,

I'm sorry, but 32:9 monitors aren't currently supported. We added functionality for 21:9 monitors in the last game update.

Hey,

If you have more scenarios as to how this is happening, then please share with us. We want to make sure that it's working as intended and not a bug in the game.

Originally posted by Stoners Knight:

Originally posted by Anaïs: Please continue to report when you're having crashes via the links posted above so we can have a closer look and fix it faster, thank you.

thank you for acknowledging this issue. i followed steps 1 and 5 here https://www.thenerdmag.com/how-to-fix-second-extinc...

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Originally posted by SARGE: They fixed with update.

Thank you for confirming problem was solved with the game update. Hope that you're enjoying the game. :)

Hello,

Have you tried to pair it via steam? Is it working for other games? If you need additional help, please don't hesitate to let me know.

Hello,

As Anaïs previously mentioned, please follow the steps on the troubleshooting doc. If you can't find a solution to your problem via those steps, then refer to step 5 and contact us. We're happy to directly help you. :)

Hey,

We are collecting information about crashes. If you can't resolve your problem, then please refer to the support article https://support.secondextinctiongame.com/hc/en-gb/articles/360016921920-Game-is-crashing-or-won-t-load.

If you don't find a solution there, please follow step 5 and contact us.

Regarding contracts, could you please specify which one(s) you're having a problem with and what's going wrong? Please be as specific as possible with that, because it helps the dev team. We're investigating them internally right now and plan to fix some, but we may of missed something.

Thanks in advance.

Originally posted by membrax: merci mais j’ai tout essayé ...j'avais espéré après la maj que cela marche mais non toujours rien! ...

Hey,

Please refer to the troubleshooting support guide https://support.secondextinctiongame.com/hc/en-gb/articles/360016921920-Game-is-crashing-or-won-t-load.

If you can't find a solution there, then please follow step 5 and contact me.