Please take a look at the troubleshooting doc and if it doesn't work, follow step 5 to contact us. https://support.secondextinctiongame.com/hc/en-gb/articles/360016921920-Game-is-crashing-or-won-t-load
Originally posted by ™aw8da8: is it fixed now with 32:9 (3840x1080p) ????Hello,
Originally posted by DanteFaust: Controller works fine with remapping too but I get no sound so I have to launch with administrative mode enabled. Then I get sound but lose control support.
Originally posted by lonewolf2002: Sorry but the discussions about bugs/issues should be here (where we bought the game) not on Discord/Google docs.
Using a wireless xbox one controller, no prompts for the controller only keyboard ones.
The settings UI with the controller LB does not work at all. The cursor stays on screen and there is bad drift (right stick). The UI controls with the controller make 0 sense, a mix of dpad and analogue sticks to do anything.
Are there any settings I have missed that could fix this?
Seriously thinking of refunding (will be my first ever refund) as controller support appears to suck bad (I have tried the community configs but nothing is good).
Hi! As you can see in about this subreddit is supposed to be run by the community and supported by devs. No devs moderate the Reddit (I'm the only one on the team with mod rights, and I'm happy to give those up when we have an active mod team on here) - I won’t (and haven't) delete any messages (that aren't pure spam) or muted anyone - that’s up to the mods. We are however here to officially respond to questions when they pop up and we pass by.
But to get in touch with us easier we recommend discord for now (also stated in the about section). Since there is no in-game chat we recommend using discord if you want to talk to your team, therefore this is the logical place for us to be present. Since we’re a very small team we can’t keep 100% track of multiple sites and can’t promise feedback here won’t get lost - so we recommend feedback be shared on the discord for us not to miss it.