We are committed to being transparent/candid with all of you. If you enjoy these Q&A streams, let us know and we'll keep them up.
Reminder: For now, custom games is the only available way to play. This is to increase overall capacity. We'll inform you when matchmaking returns!
From 1047 Games: We are deeply apologetic to everyone who've waited a long time in the queue. We are continuously working to increase the maximum player count.
We are doing another Dev Q&A Stream on our Twitch in about 2 hours! Join us and ask questions!
Also, for those who waited, the capacity is higher and the queue is near 0 right now! Get in there! 🙏
Despite long queues and a matchmaking bug, today was a HUGE win for us:
- new all time peak concurrent! - fixed "lost items" bug - Redis database 30x boost - server and game crashes way down
Huge progress and proud of our team! Still more to do but we got this💪
#SplitgateBeta
The servers have been rebooted and we are ramping up player intake again. Reminder that it's Custom Games only for now.
For those who just want want to play. We hear you. We want you to be playing Splitgate just as badly as you do. As always, thanks for your unmatched patience❤️
Most importantly, apologies for the long queue times. 🙏 We are blown away by how many of you have been patiently waiting!
As an FYI: We are using a first-in, first-out queue system, which means the players waiting the longest get in first/next.
As a note, limiting to customs should allow us to support more concurrent players (and shorten the queue times!) 🙂
We are restarting our servers, this will take approximately 5 minutes.
This has already been an EXTREMELY helpful stress test, thank you everyone! For the remainder of the night, we will be taking down matchmaking, but you will still be able to host/join Custom Games and Races.
We have disabled 4v4 Ranked due to various reported issues. We will be fixing these bugs by tomorrow.
Casual matchmaking, custom games, and everything else in the game are unaffected by these issues and are staying up.
Thank you. You are all legends!❤️
Note #2: There's no need to hit the retry button if it says you're in the queue. When the queue is ready to let you in, it'll do so automatically without hitting retry. If you leave the login screen or get in the game but then leave, you will be back at the bottom of the queue.
Note: The servers are up, but there is a queue system in place to manage logins. If you are trying to get in but can't, this is the reason. We're using this opportunity to test our enhancements as we let more of you all in the #SplitgateBeta. We appreciate everyone's patience!!❤️
We're starting to let players trickle in. We have 100's of thousands of you waiting to play, so this is uncharted territory.
Remember this is #SplitgateBeta and we're treating the start as a stress test, expect things to still be imperfect.
Thanks for your LEGENDARY patience!❤️
🐠
We're putting on the finishing touches to our servers before we're ready to let everyone in. The builds have all been approved so you can download the update now BEFORE servers are live!
Thank you once again for your patience! We'll let you know exactly when the servers are up!
CLARIFICATION 2: We are on pacific time and should be live this afternoon. We are just as excited to play today as you are! We have final approval on 2 of 3 platforms and are just waiting on the 3rd, but it's a process we don't have control over.
#TrustTheProcess
CLARIFICATION: the servers are NOT going online at midnight. There will be an update tomorrow and servers will be online sometime tomorrow afternoon. Just waiting for final approval on all 3 platforms 🙂
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How are you passing the time until tomorrow?
🚨THE ANNOUNCEMENT: - We have acquired $10 million in funding to expand our dev team/increase server capacity! - Beta is extended, servers will be back tomorrow with planned launch content! - You will be able to finish your Beta Battlepass!
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