Star Wars: Galaxy of Heroes Dev Tracker

Originally posted by EACarrie

IIRC, it was in the Malak build which we made the somewhat late call to give ourselves another day to work through some beta feedback. For a good portion of the 10th though, we still thought we would have it out on time. When we moved the build, we should have put the MF up anyway but it takes some work to create a separate build and QA it and we’ve been making decisions to de-risk where we can because we’ve had some build issues of late.

But it’s a fair point, the second we made the call to move the build out, we should have posted that the MF would be delayed a day as well.

One of the things we did fairly recently is put a DD over community (not sure what kind of Dev you are or if Development Director has the same meaning that it does at EA), but he’s basically building out better organization and structure for that group. Workflows, etc. I agree it’s been especially sloppy this year, and it’s not for a lack of effort. So we are now coming in with a big process ma...

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Originally posted by Wu_Tang_Financial77

Two things:

Why is it a problem to not have a guarantee that the same players are able to farm the same amount of crystals from additional game modes? Someone that performs well in all game modes outside of SA essentially gets no additional crystals. That seems unbalanced to me.

Yes, large crystal rewards in top SA spots has been a constant in the game... but in general for a vast majority of players SA is nothing but a constant source of frustration. This has been exacerbated recently with the impenetrable nature of the last 3 meta squads.

Is utter and complete domination by one team something we should expect to continue? It seems like you’ve expressed a desire to change that but it has not come to fruition.

Originally posted by mountaineer30680

Well, you could easily start by just giving out some crystals, even a small amount for top-5, top-10, whatever, in those others. Gradually make the changes to level it out. If you communicate the change and ease folks into it, you'd still lose some players, but that's the case with a) any change, or b) staying the same.

You have to admit people are going to receive this claim from y'all dubiously. Especially since you rushed in a special buff to ensure spenders couldn't be beat by FTP, telling us JKA was WAI, then nerfing him, and all the rest. You have a rather large credibility problem right now saying this, because your most recent actions make it look like all you care about is those who will spend large amounts of cash, including the "tip of the spear" comment...

Originally posted by DemonOfWrath

Yeah, I don't think it has to be trying to respond to every PM or question in the world either.

What I think of when I think of this are some of the blog posts done by some of the Riot teams about things that are inconsequential to the patching process or the direction of the game. Like, one of the coolest bits of communication I read was one where they literally just talked about how they dealt with modernising their code-base and all their tech debt.

I know not everyone will think of it the same way I do, but yeah my own vision is like the forum posts for game updates you guys already do (highly visible, standalone, you get to choose the topic), but just shorter, more informal/bloggish, and about just cool random little things here and there.

Originally posted by DemonOfWrath

So the thing here is stuff like patch notes and the like don't feel like communication, and in fact what I feel could help doesn't have to be anything like that. I'm aware that it's probably not as easy to get things approved as we'd like, but that's also why my suggestions at the top were more along the lines of "here's some cool stats about the last event", or "the arena/GA has had some interesting turns, this is actually kind of cool (or, we don't like it too much)".

I actually liked the stats on the Malak release for instance. Little things that just elaborate on things in the game and how stuff is going, without needing to make promises or give info on potential future stuff.

Basically the issue is that we hear nothing from you guys unless it's either a patch note, an announcement about something new in the game, or when things are going really really bad.

At this stage I reckon you're going to have to just accept the cr...

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Originally posted by StarSon_

I did a quick search and found 4 threads and a mega thread. Even though your forums are hard to navigate, there were so many posts about it, I can't believe you didn't see them.

And, the first thread about it was on April 10th. Leviathan didn't post until just before 10:00 AM Pacific the next day. If the Community Manager can't be around for whatever reason (Celebration, vacation, whatever), how do you not have someone else to watch the forums? I believe there was an Answers post as well.

Edit: And this is just one example. It happens more and more lately. So many details slipping through the cracks. I understand that it happens (I am a developer, I get it), but after it happens, we feel we are ignored. At the top end of this game, we spend so much time and energy that when we feel like you don't care, we stop caring. But in the meantime, it is so very frustrating.

I always try very hard to keep it civil when I complain, but damn if you guys haven't made t...

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Originally posted by StarSon_

I take issue with you guys calling Crumb a "Community Manager," when his last reply to a thread was over a week ago. He doesn't "manage" anything, he just posts blurbs. Perhaps you need him to be an actual community manager?

The issue is largely that you'll go hours and hours without saying anything, like a few weeks ago when the Falcon event didn't show up. Your Twitter feed was the first mention of it, about a day after we noticed, and it was at least 6 hours after that before it got posted officially on the forums. When that stuff happens, it feels like no one is even reading the forums.

Originally posted by -WDW-

I have similar feeling and will always maintain that their lack of ability to communicate will be there undoing. There are other EA Star Wars games where they have a strong community manager in place dealing with, interacting with and generally sorting out little niggles.

If I had any advice to Carrie it would be to put in a really clear and obvious structure for communication.

So my advice:

1) A monthly dev post, this could be from any of the team that gives us some stats on what’s happened the previous month and a bit of a heads up on anything coming in the month ahead. 2) A proper PVE calendar and PVP calendar of events, not this outlook calendar nonsense a proper professional post, similar to the battlefront ones so people can see what’s happening. 3) An on going list of known bugs and where they are in terms of fixing them, updated weekly. 4) Monthly or BiMonthly community polls asking for people’s views on some things they are looking at and gathe...

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Originally posted by [deleted]

[deleted]

Originally posted by StripperMario

Hey I'm having trouble loading the page you linked (i am logged in). I applied some gear to my assassin and havent received the refund just yet.

My ally code is 432-832-698

Thank you