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Star Wars: Galaxy of Heroes

Star Wars: Galaxy of Heroes Dev Tracker




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05 May

EA Customer Service Shines Again

Comment

/u/intheorydp, send me your ticket number and we’ll look into this when we’re back in the office.

GG gear rollback?

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We just rolled Sith Assassin back but not GG. Submit a ticket at help.ea.com and DM me your ticket number and we’ll look into it first thing when we’re back in the office.


04 May

May The Fourth Be With You

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Hi Holotable Heroes,

We hope you are enjoying the Double Drops and you put those Zetas on your favorite character. A huge thank you from everyone at Capital Games for another wonderful year of Star Wars.
Happy Star Wars Day and May the Fourth be with you!

1Yqgv6g.jpg
 Click the image above to explore some of our favorite pictures from Star Wars Celebration and our hard working team at Capital Games. (plus a few office doggos!)

Want to join the fun? Here’s an image of our G12 level 85 cutout we used at celebration. Make your own Galaxy of Heroes avatar with the template below. Many folks in the office got pretty creative! Post them to the forums or twitter, I want to see them!

8yEqB6s.png... Read more

Has anyone gotten missing Padme shards back yet?

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/u/Zeroliver14 have you submitted a ticket at help.ea.com yet?


03 May

Issues with Sith Assassin Rollback

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Hi folks,

A small number of folks who had G12 Sith Assassin were not rolled back correctly. This does not impact all players who had G12 Sith Assassin prior to the announcement. We will be addressing this in a hotfix next week. Apologies for the inconvenience.

Unit Order in Battle

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Hi Holotable Heroes,

We missed a change in our Update Notes from this week's release (5/1):
  • Units will no longer be automatically reordered in battle. Unit placement in battle is determined by order in the Squad Selection screen. This is entirely a visual change for where units are placed on the screen in battle.

The Update Notes have been revised to include the missing change. Find the full Update Notes here.

Special Bonuses for the Next Territory War

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Hi Holotable Heroes,

The next Territory War (starting 5/5) will have the same bonuses as the special events in April.

Please note the following:
  • The description for Unstable Batteries in game is incorrect and does not mention droids need to be destroyed by Unstable Batteries to trigger the 80% of max health explosion. Fixed this is week's update
  • The in game description for the "The Swarm" special ability does not specify that it only affects Geonosian Ships

Character Abilities


All Hans On Deck:
Granted to: Captain Han Solo, Han Solo, Stormtrooper Han, Veteran Smuggler Han Solo and Young Han Solo

Each Han takes a bonus turn at the start of the encounter. During this turn, each Han ignores Taunts and can only use his Basic ability, but it will Stun the target for 1 turn. This Stun can't be evaded or resisted. Additionally, each active Han grants a bonus to all other Han ... Read more

SAss gear not getting refunded despite relogging in

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If you didn't get your refund can you please post your ally code and details here: https://answers.ea.com/t5/Bug-Reports/Sith-Assassin-Refund/td-p/7842734/?

Thank you!

Sith Assassin gear refund issue

Comment

If you didn't get your refund can you please post your ally code and details here: https://answers.ea.com/t5/Bug-Reports/Sith-Assassin-Refund/td-p/7842734/

Thank you!

Missing Padme shards

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If you are (seriously) missing Padmé shards, please post the required details here: https://answers.ea.com/t5/Bug-Reports/Missing-Padme-shards/td-p/7841854

I cleared 4 tiers of the padme event and only got 50 shards. WTF.

Comment

If you are missing Padmé shards, please post all the required details here: https://answers.ea.com/t5/Bug-Reports/Missing-Padme-shards/td-p/7841854

Please don't stop the music! Music! Music!

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https://forums.galaxy-of-heroes.starwars.ea.com/discussion/202974/why-wont-the-music-stop

Completed Tier V and still, cannot unlock padme !! Please help !

Comment

https://answers.ea.com/t5/Bug-Reports/Missing-Padme-shards/td-p/7841854

Protect the princess, Chewie.

Comment

💔


02 May

Server Update 5/2/2019

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Hi Holotable Heroes!

Today’s update will return gear that was applied to Sith Assassin after the announcement of Darth Revan (3/20). Visit our original announcement for more information. Please log out and log back in if you haven't received the update already.

Conditions for Sith Assassin Gear Return:
  • You must have Darth Revan.
  • You applied any gear pieces to Sith Assassin following the announcement of Darth Revan on 3/20 up until 4/30

CHANGES
  • Returned gear that was applied to Sith Assassin after the announceme...
Read more

I Call It Aggressive Negotiations

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Connection Issues 5/2/2019

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Connection Issues appear to be resolved. If you continue to have problems, please head over to AnswersHQ

Locked out of game

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Hi folks, we just deployed a fix for the connection issues. You should see the issue resolved in the next 30 minutes.

Connection Issues 5/2/2019

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We have found the issue and launched a fix just a few moments ago. This should resolve the connection issues in the next 30 minute but we will continue to monitor.

Locked out of game

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Hi all, thanks for the report. We are aware of this issue and currently looking into it. Updates will be posted here:
https://forums.galaxy-of-heroes.starwars.ea.com/discussion/203057/connection-issues-5-2-2019

Thank you and apologies for the inconvenience.




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