Teamfight Tactics

Teamfight Tactics Dev Tracker




26 Jul


24 Jul

Comment

Originally posted by Toodlebug_

I'm so sorry you were charged three times and that Google refused the refund. Hopefully you are right and u/RiotGreenTeej will help! It is so frustrating that I feel we are getting punished for things out of our control.

Hey Sorry everyone!

I will look into this as soon as I can!

Just to get more info, was your Riot account banned, or Google account?


23 Jul


22 Jul

Comment

Originally posted by minionsrpeople2

Hey folks, we are tracking this issue. It seems to be very rare so far (single-digit reports in LAS only with fearless fellowship eggs), but if it has happened to you, let us know so we can help out.Send these folks a ticket at:https://support-teamfighttactics.riotgames.com/hc/en-us (US users)Or, head on over to@RiotSupport (Twitter)

Thanks for keepin everyone here updated :)

This issue should be solved now - Please let me know if it isn't.

To get your eggs back that you lost, please reach out to riot support as Minionsrpeople2 said!

Comment

Originally posted by concerned_pingu_play

u/HjartaLoL

Could you comment on that? I also claimed and used some of the rewards because I thought my gf gifted me the pass and only realized later it was a bug.

I don't care that much about the few rewards I got, I just don't want any problems with my 10 year old account because of stuff like that and I'm a little worried.

You won't get banned, this mistake was on us.


21 Jul

Comment

Originally posted by CookieMisha

I got charged 3 times because I thought the error was on my end and I didn't get the pass (I bought it on pc later instead). I've requested a refund through Google. Will my Riot account be okay?

I never requested so many refunds at once. What do I do if they deny the refunds. Will LoL support be able to help? I'm quite anxious, it was the arena bundle so being charged 3 times charged me way more money than I'm comfortable with

Your Riot account will be okay!

We are letting teams know to expect these refund requests so you should be okay, but ping me here if not so I can understand if something went wrong for you all :(

Once again really sorry for this! It should be fixed now for those buying and playing.

Comment

Originally posted by Mcmm97

They are yes: I now have equipped the Order River sprite and the shattered heart boom.

I'm going to DM you to get your server and summoner name to check it out, thanks for the heads-up