Hey folks, we are tracking this issue. It seems to be very rare so far (single-digit reports in LAS only with fearless fellowship eggs), but if it has happened to you, let us know so we can help out.Send these folks a ticket at:https://support-teamfighttactics.riotgames.com/hc/en-us (US users)Or, head on over to@RiotSupport (Twitter)
Thanks for keepin everyone here updated :)
This issue should be solved now - Please let me know if it isn't.
To get your eggs back that you lost, please reach out to riot support as Minionsrpeople2 said!
Could you comment on that? I also claimed and used some of the rewards because I thought my gf gifted me the pass and only realized later it was a bug.
I don't care that much about the few rewards I got, I just don't want any problems with my 10 year old account because of stuff like that and I'm a little worried.
You won't get banned, this mistake was on us.
Check your DM's please
I got charged 3 times because I thought the error was on my end and I didn't get the pass (I bought it on pc later instead). I've requested a refund through Google. Will my Riot account be okay?
I never requested so many refunds at once. What do I do if they deny the refunds. Will LoL support be able to help? I'm quite anxious, it was the arena bundle so being charged 3 times charged me way more money than I'm comfortable with
Your Riot account will be okay!
We are letting teams know to expect these refund requests so you should be okay, but ping me here if not so I can understand if something went wrong for you all :(
Once again really sorry for this! It should be fixed now for those buying and playing.
They are yes: I now have equipped the Order River sprite and the shattered heart boom.
I'm going to DM you to get your server and summoner name to check it out, thanks for the heads-up
Were the unlocked rewards claimable?
We're actively fixing this at the moment - This is a Battlepass specific issue, not your app being the wrong version. Should hopefully be working real soon.
If you see your missions in the mission panel, it should still be counting the XP towards the pass.
Should be up now!
We're actively fixing this at the moment - This is a Battlepass specific issue, not your app being the wrong version. Should hopefully be working real soon.
If you see your missions in the mission panel, it should still be counting the XP towards the pass.
Sorry about that folks!
We are looking into it now, but it's best to wait before trying to purchase again.
devtrackers.gg
