Original Post — Direct link

Matchmaking with 4 man team is not working during the conflict matchmake. Sometimes it works after 25 - 30 Min but most of the time it is just stuck there with just 4 players and waiting for others players. It is difficult to play with a clan.

over 2 years ago - Ubi-Keo - Direct link

@agent__nomad I'm sorry to hear that you are experiencing issues with matchmaking in Conflict.

Can you please go through the connectivity troubleshooting to see if that helps.

over 2 years ago - UbiSushiVamp - Direct link

@agent__nomad Thanks for that information! Have you been able to take a look at the connection troubleshooting and give it a try to test if it makes any difference for you? Also, does this occur when others try to start a 4 man team or only when you create the team? Please let me know, thanks!

over 2 years ago - Ubi-Froggard - Direct link

Hey @agent__nomad

Did your entire group go through the connection troubleshooting steps? Does it make a difference who leaves the group for it to immediately start? Would you be able to record a clip showing the game stuck in matchmaking for a minute or so and then someone leaving the group and it then instantly starting?

over 2 years ago - Ubi-Viral - Direct link

@agent__nomad Thank you for the video. Was this video recorded at the time of the issue or recently?

If at the time do you still get this issue now 4 months on?

over 2 years ago - Ubi-TheBerry - Direct link

Thanks for getting back to us and letting us know @agent__nomad !

This has since been passed onto the game team for further investigation.

We don't have anything more to share at the moment, however when we have more information from the game team, or if they need anything more from you to look into this, we'll let you know here.

Thank you for your assistance!

about 2 years ago - Ubi-Thrupney - Direct link

Hey there @agent__nomad - thanks very much for waiting while we've looked into this.

Our teams have advised that, after some changes, this issue should be resolved, or at least improved. Can you tell me if you continue to run into these long queue times while matchmaking? Let me know if so - I'd like to report back to our teams 🙂

Let me know if I can clarify this request!

about 2 years ago - Ubi-Viral - Direct link

@littlebullsheit Thank you for your reply, we are glad to hear that the situation is better. If it does get worse please let us know.

Thank you.